Manage Your Credit Card

Activate your card online or call us at 1-800-806-8600. It’s quick, easy, and secure. Once activated, your card and any other cards on your account are ready to use.

Please note: only the primary cardholder can activate a credit card.

Getting a supplementary card (also known as authorized user card) for your partner or another member of your household can help you maximize your rewards. Plus, your statement includes an itemized list of transactions so you can keep track of how much each person is spending. Remember that you will be responsible for all transactions made by the supplementary cardholder you add to your account. To request a supplementary card, sign in to Scotia OnLine®.

Whether you want to switch to another Scotiabank credit card, consolidate multiple Scotiabank credit card accounts, or close your Scotiabank credit card account, we can help.

Call 1-866-267-4935
Monday to Friday 9:00 a.m. - 9:00 p.m. (ET)
Saturday 10:00 a.m. - 6:00 p.m. (ET)

Set up pre-authorized payments¹ and pay bills automatically with your Scotiabank credit card. From utilities to gym memberships or other recurring payments, set up pre-authorized payments on your Scotiabank credit card so your bills will be paid on time. No need to worry about due dates or missed payments. Plus, if you earn cash back or points with your card, you’ll earn the rewards you want even faster.

Please contact your service providers to set up automatic pre-authorized payments on your credit card. If your card is renewed or replaced, remember to advise the merchant or retailer with whom you have set up pre-authorized payments and provide them with your updated account details (i.e., new account number and expiration date).

Your smartphone just got smarter. With My Mobile Wallet, you can securely store your Scotiabank Visa credit card information on your smartphone and use it to pay for small, everyday purchases like coffee, gas and groceries. Simply wave your smartphone over the card reader. No plastic credit card, PIN or signature needed.

Contactless payment functionality is a convenient feature included on all Scotiabank credit cards. You’ll save time when paying for small, everyday purchases. Simply wave your card over a special card reader and go! No swiping, signing, or entering your PIN for most purchases at participating stores^†. It’s a faster way to pay.

Just look for this symbol in participating stores at the checkout.

Your security is important. Whether you’re using your Scotiabank credit card online or in-store, rest assured that you’re protected against unauthorized transactions. Depending on the kind of credit card you have with us, you’re covered with the  Visa Zero Liability Policy², American Express Fraud Protection Guarantee³ or Mastercard Zero Liability Protection.

While we’re committed to keeping your financial information secure, it’s also important for you to do your part to help minimize the risk of fraud and unauthorized transactions on your card.