We've answered the most frequently asked questions.
Below are some of the phone numbers our customers use the most. Or you can view a full list of numbers here. Relay service calls are always accepted at all of these numbers. You can also visit any of our branches.
You can call to ask questions, open accounts and get help with all of your banking, borrowing, and investing needs. We're available 24/7.
1 (800) 4SCOTIA (1-800-472-6842)
1 (800) 645-0288 (services for the hearing impaired)
(416) 701-7200 (Greater Toronto Area/outside Canada and the U.S., please call collect)
1 (800) 387-6466 (Canada/USA)
(416) 288-1440 (Greater Toronto Area)
1 (800) 645-0288 (TTY - text telephone services for the hearing impaired Canada/USA)
You can find a complete list of phone numbers here.
Personal banking customers
A wire transfer is a quick and safe way to send money between two bank accounts in any major currency either within Canada, the United States, or internationally. A wire transfer can take as little as few hours when sending money within Canada, and up to 5 business days when sending money internationally.
If you use Scotia OnLine you can use Interac e-Transfer to send money and receive money from friends, family, co-workers - anyone with a Canadian bank account.
Using Interac Email Money Transfer is easiest when the recipient banks online with any of the following financial institutions:
* Bank of Montreal
* TD Canada Trust
* President's Choice Financial
If your recipient banks online with a different bank, they can still receive an Interac Email Money Transfer. However there may be a delay for processing, and the recipient may also incur service fees to receive the funds.
If your recipient banks with Scotiabank, but does not use Scotia OnLine, they will not be able to receive the funds. Try a Western Union Money Transfer instead.