Accessibility at Scotiabank
We’re committed to accessibility because banking should be easy.
Registered Disability Savings Plan
A Registered Disability Savings Plan (RDSP) is a powerful savings tool designed for Canadians and their families with disabilities.
Accessibility commitment statement
Scotiabank is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equitable opportunity. We are committed to meeting the needs of people with disabilities and will do so by consistently striving to prevent and remove barriers to accessibility and by meeting accessibility requirements.
Accessibility is a journey, and at Scotiabank, we’re always working to improve accessibility to our products and services. If you have any questions or suggestions about our accessibility initiatives, we welcome your feedback.
Accessibility features
Discover the accessibility features Scotiabank offers for each of our banking channels.
Websites
Scotiabank actively designs our websites with accessibility in mind for all customers.
Mobile app
We strive to ensure that the Scotia mobile app is accessible for everyone.
Branches and ABMs
We believe physical spaces should be accessible.
Telephone
Discover the accessibility features Scotiabank offers for telephone banking.
Alternative formats
Scotiabank offers many different options to access essential banking information.
How can we help?
General accessibility feedback
We’d like to hear from you. Let us know how we can make your experience more accessible.
Have a complaint?
If we didn’t meet your expectations, we want to know about it. We aim to resolve complaints as quickly as possible.
Help yourself
You can search our Help Centre to find answers to the most commonly asked accessibility questions.
Reach us by phone
Live chat in the app or reach out to our contact centre to get help right now.