Scotiabank’s Accessibility for Ontarians with Disabilities Act (AODA) Accessibility Plan 

Accessible formats of this document will be made available upon request. 

How can we help?


General accessibility feedback 

We’d like to hear from you. Let us know how we can make your experience more accessible.

Have a complaint?

We will address complaints according to our complaint management procedures. 

Self-serve help

Search our Help Centre to find answers to frequently asked accessibility questions.

Live help 

Use the live chat feature to ask questions or be connected to a customer care agent right from the app. You can also reach out to the contact centre.