Customer Accessibility Policy

How can we help?


General accessibility feedback 

We’d like to hear from you. Let us know how we can make your experience more accessible.

Have a complaint?

We will address complaints according to our complaint management procedures. 

Self-serve help

Search our Help Centre to find answers to frequently asked accessibility questions.

Live help 

Use the live chat feature to ask questions or be connected to a customer care agent right from the app. You can also reach out to the contact centre.