The plan if things don’t go as planned
How do I make a claim?
1. Start your claim
Select one of the following ways to start your claim:
You can easily submit your claim online. Click here to start.
Email or Phone
Toll free from North America:
Collect from anywhere outside North America:
Our customer service agents will open your claim and a claims package will be sent to you by either email or standard mail, based on your preference.
2. Submit your forms
- Call us at 1-877-372-2989, Monday to Friday 8:00 a.m. to 8:00 p.m. (ET) and one of our Customer Service Representatives will be pleased to assist you.
- Click the forms below:
Make the claims process quicker by having the following information handy for your call:
- Case or policy number
- Date of birth
- Telephone number
Need more help? Reach out with any questions.