Manage your credit card

Making it easy to use your Scotiabank credit card.

Manage your account

Activate your card

Activate your card online or call us at 1-800-806-8600. It’s quick, easy, and secure. Once activated, your card and any other cards on your account are ready to use.


Please note: only the primary cardholder can activate a credit card.

Add a supplementary card

Getting a supplementary card (also known as authorized user card) for your partner or another member of your household can help you maximize your rewards. Plus, your statement includes an itemized list of transactions so you can keep track of how much each person is spending. Remember that you will be responsible for all transactions made by the supplementary cardholder you add to your account. To request a supplementary card, sign in to Scotia OnLine®.


Report lost or stolen cards


If your credit card is lost, stolen or you need a replacement, please call us immediately. We’ll send you a new card replacement right away.

  • Call 1-800-387-6466 (Canada/USA)
  • Call (416) 288-1440 (Greater Toronto, outside Canada and USA, call collect)
  • Relay services for Deaf, deafened, and hard of hearing customers are available.


Switch or close your account


Whether you want to switch to another Scotiabank credit card, consolidate multiple Scotiabank credit card accounts, or close your Scotiabank credit card account, we can help.

Call 1-866-267-4935
Monday to Friday 9:00 a.m. - 9:00 p.m. (ET)
Saturday 10:00 a.m. - 6:00 p.m. (ET)


Increase your credit limit

If you would like to request an increase to your credit limit, you can do so in one of three simple ways:


Log in to your Scotia OnLine® account to make your request

By Phone

Prefer to talk to us?


In Person

Contact your Scotiabank branch