Security CentreEverything you need to stay one step ahead
Here you can expand your security know-how. And the next time you're faced with a security concern, you'll know exactly what to do.
Recently customers have been receiving fraudulent text messages pretending to be from Scotiabank.
Scotiabank does not request personal information via text message. Please don’t respond to these or any messages that ask for personal information.
Suspect suspicious activity?
Fraud Prevention is a year round initiative
We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity1 in your accounts through Scotia OnLine Financial Services2 or through Mobile Banking, provided you have met your security responsibilities.
"Unauthorized activity" means a transaction that was carried out in your Scotiabank account through Scotia OnLine without your permission, authorization or knowledge and where it can be established that you are a victim of fraud, theft or coercion.
"Accounts" include all accounts that are accessible through Scotia OnLine.