Seniors Resource Centre

Bank with confidence for customers 60+

UPDATE

Supporting you during these difficult times

During the ongoing pandemic, we’ve made some changes to support seniors. We continue to be available in our branches, contact centre, online, and through our mobile app. 

 

Here are the latest COVID-19 updates for seniors, including priority access for those who are over 75 calling into our contact centre.

Bank the way that’s most comfortable for you

You can also learn through our digital banking guides.

Get your banking done on your phone, tablet, or computer

Learn how to bank online safely

Bank using an ABM, branch, or telephone banking

Being a senior has its perks

Plan for your future and make your finances work for you

Solutions to help you on your financial journey

Protecting you and your money

If you are a victim of fraud, report it immediately. 

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Types of fraud

Seniors are often targeted for financial fraud. It’s important to be aware of financial crimes so you can protect yourself and your finances. Learn to recognize the most common types of financial scams.

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How to protect yourself from financial fraud

Learn some simple steps you can take to be vigilant and protect yourself.

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Be alert when shopping online

As we move to online shopping, learn about the typical cyber scams that fraudsters use.

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Don’t be catfished by a romance scam

Keep your heart and your money and safe. Learn how to spot a romance fraudster.

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Steer clear of job scams 

If you are looking for work or to make some extra cash, be wary of opportunities that may sound too good to be true.

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Watch out for deceptive emails or texts

Fraudsters may use email or text with phony offers or fake links that will provide them access to your personal information. 

Have a question?

Here’s how you can get in touch with us.

Help Centre

Find how-to tips and more.

 

Phone

Get information on telephone banking and our priority line service.

Need to talk to us?

Online appointment booking let’s you schedule an in-person or phone meeting with an advisor.