Other ways to bank

See how easily banking with Scotiabank will fit into your everyday life.

Telescotia Telephone Banking

You can do your everyday banking anytime using a touchtone phone. Use Telescotia to:

  • Pay your bills
  • Check your balance
  • Transfer funds between accounts

Download our Telephone Banking Guide (1MB, PDF) to start banking on your touchtone phone.

If you’re using a smartphone, you can do your everyday banking using the Scotiabank mobile app. Get started with banking on your smartphone

Priority line service

For a limited time, we will be providing priority line service for frontline healthcare workers and seniors through our Contact Centre.

Customers can complete many of their banking needs from home through online banking and our mobile banking app. To get started, check out our online guides and tutorials.

If you are a senior, physician, nurse, paramedic, or other healthcare personnel, please contact Scotiabank at 1-888-777-4650 to receive priority line service. Please have your ScotiaCard number ready when calling.

Scotiabank will take the initiative to communicate with individuals with disabilities in ways that account for their disability while remaining accommodating and respectful.

  • Relay Calls are accepted when you call our Contact Centre
  • 24/7 service for TTY calls

How to contact us by Telephone

Did you know that many of the questions asked to our Contact Centre can be quickly resolved with a self-serve option? Save time on the phone by checking to see if your question is on this list.


Do you need to speak with someone on the telephone? Our Contact Centre is here for you.
Here is a list of the numbers you can call to reach our Contact Centre departments when you need them.

Continue on to Digital Banking Basics

Everyday banking tasks you can master from home