Other ways to bank

You can do most of your banking through our website and mobile app, but we're still available wherever you usually bank with us.

Telephone

You can do all your everyday banking, 24/7, from any touch-tone phone.

  • Pay bills
  • Check your balance
  • Move money between accounts

Download the Telephone Banking Menu Guide (1 MB, PDF) to learn more. 

Priority line servce

For a limited time, we will be providing priority line service for frontline healthcare workers and seniors through our Contact Centre.

Our customers can complete many of their banking needs from home through online banking and our mobile banking app. To learn how to get set up please visit our step-by-step instructions and tutorials page.

If you are a senior, physician, nurse, paramedic or other healthcare personnel, please contact Scotiabank at 1-888-777-4650 to receive priority line service. Make sure to have your ScotiaCard number ready before calling.

Scotiabank will take the initiative to communicate with individuals with disabilities in ways that account for their disability while remaining accommodating and respectful. 

  • Relay Calls are accepted when you call our contact centre.
  • 24/7 service for TTY calls

TeleScotia

Bank anywhere in North America 24/7 using touchtone and voice recognition.

Using a mobile phone?

Everyday banking is easy with our mobile app. Visit the Scotia App site to learn more and get started.

Continue on to Digital Banking Basics

Everyday banking tasks you can master from home