Lock your credit card


No need to panic if you’ve lost or misplaced your credit card. Simply lock the card yourself right from the mobile app, and unlock it once you find it. 

When your card is locked, all cash advances, purchases, and withdrawals either online or in person will be declined. You can still access your credit card through the Scotia mobile app and online banking.

If you can’t find your card or it’s stolen, report it to us at 1-866-267-4935. We’ll cancel it and send you a new one.

Interested in learning more? Visit our Help Centre to find out what it means to lock your card.

Learn how to lock your credit card

Lock and Unlock a Credit Card

Learn how to lock your credit card when you've misplaced it or need to pause transactions.

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