During this time of social distancing, we want to make sure banking is convenient and available to you anytime, anywhere. A great, safe way to do this is through using digital banking.
Digital banking simply means that you’re handling your finances on your phone, tablet/iPad or on your computer. Whether you want to access your Scotiabank accounts online or through the app on your mobile phone or iPad, we have an online guide with interactive demos to help you through this process.
What can you do through digital banking? Let us walk you through some of the different transactions you can make wherever you are.
View account balances and transactions
You can see your account balances on the app's home screen and in the Balance column on your Account Summary page online. Select an account to view more details, including transactions.
If you're on a mobile device, tap “Bills” from the home screen, choose the account you want to pay the bill from, select a payee, enter the amount and proceed to pay.
From your computer, go to your accounts page, select “Bill Payments,” choose an option – one-time or recurring, and select which account you'd like to pay from. Pick the payee and enter the amount to be paid.
Transfer money between your accounts
To transfer from one account to another through mobile banking, tap “Transfers” from the home screen, then “Transfer Between Accounts.” Select the “From” and “To” accounts, enter the amount you want to transfer and select “Once” or “Recurring.” Choose the date to make the transfer and slide to complete the process.
As for online banking, select “Transfers” from the accounts page, click on “Transfer Funds” and pick “Between Accounts.” Select “Once” or “Recurring,” choose the “From” and “To” accounts, type in the amount to transfer, and set a date. Press “Continue” and “Confirm” to complete the transfer.
Send and receive Interac e-Transfers
With Interac e-Transfer†*, you can send or receive money by email. The person sending money enters the recipient's email address and the amount they want to send. A security question and answer may be required.
The recipient will see an email alerting them of the transfer. They'll have to correctly answer a security question and then they can deposit the funds into any Canadian-dollar bank account held at a Canadian financial institution. When the recipient has made the deposit, the sender will receive an email confirming a successful transaction. Learn more about Interac e-Transfers here.
Deposit cheques (on the mobile banking app)
On the app’s home screen, click on “Transfers,” followed by “Deposit a cheque.” Choose the account to deposit to and enter the amount. You'll then need to snap a photo of the front and back of the cheque, then slide to deposit.
Find transit number
With mobile banking, select your chequing account through the app's home screen. Click on “Account Info,” and under Direct deposit info, tap “View details” to see your transit number.
For access from your computer, from the accounts page, choose the chequing account, then select “Show Account Number and Details” to see your account, institution and transit number.
Print and download void check
Using the mobile app, tap “Add A New Product” from the home screen, then select “Bank Accounts.” Find “Direct Deposits & Payment Services” then tap on “Learn More.” Scroll to “Void Cheque” and tap view/print.
From your computer, from your accounts page, select your chequing account and then select “Direct Deposits & Payments.” Scroll to “Void Cheque” to view and print.
Set up direct deposit
Using the Scotia mobile app or Scotia Online Banking, you can quickly and simply set up your eligible account for Direct Deposit from your home in as few as 3 easy steps.
How do I bank safely and avoid fraud?
It’s important to be especially careful right now to avoid online scams. Scammers are taking advantage of the pandemic, doing things like sending fraudulent emails to get you to reveal personal information and/or click on malicious links and attachments.
Remember to not respond to unsolicited e-mails, text messages, websites, or pop-up windows that request personal or confidential information, and don’t open attachments or click hyperlinks in emails or text messages that are sent by someone you don’t know or recognize.
Scotiabank will never send you unsolicited emails asking for confidential information, such as your password, PIN, Access Code, credit card and account numbers. Here are more tips about how to protect yourself from financial fraud.