Scotia Mortgage Critical Illness FAQs

Plan for the unexpected

The more you know about Critical Illness coverage, the better you will be able to make an informed choice for yourself. These are the most commonly asked customer questions. Please refer to the Mortgage Protection Premium Rate Table.

Scotiabank mortgage customers who are Canadian residents, and 18 years of age or under 65 years of age.

Yes, approval is based on answering two simple health questions. If you answer 'No' to these questions and your Scotiabank mortgage is $300,000 or less, you're approved. Answering 'Yes' to any of these questions does not necessarily mean you won't be approved; it simply means the insurer will contact you for more details.

Yes. Critical Illness coverage offers is available for up to two borrowers on the same mortgage. See below for rates.

Scotia Disability coverage does not pay your mortgage. The Disability monthly benefit payments can maintain your mortgage payments until you go back to work. Critical Illness coverage can pay off the outstanding balance on your mortgage whether you can work or not, if you are diagnosed with a covered critical illness.

After you enrol you will have 30 days to review the details of the plan and decide if it is right for you. If you decide that it isn't, simply call us at 1-855-753-4272, Monday to Friday, 8 a.m. to 8:00 p.m. (ET) and one of our Customer Service Representatives will be pleased to assist you with cancelling your coverage, and any premiums you've paid will be refunded. You may also cancel anytime after the 30 day review period, however no premium will be refunded.

Yes. For more details call us at 1-855-753-4272, Monday to Friday, 8:00 a.m. to 8:00 p.m. (ET) and one of our Customer Service Representatives will be pleased to assist you.

Call our Customer Service Centre at 1-855-753-4272 Monday to Friday, 8:00 a.m. to 8:00 p.m. (ET) and one of our Customer Service Representatives will be pleased to assist you with questions about submitting a claim.

With Critical Illness coverage, the balance of your mortgage can be paid in full if you are diagnosed with any of the following covered conditions:

  • Heart attack
  • Stroke
  • Cancer

As a single person, you only have one income. If your ability to earn income is jeopardized due to illness, so is your ability to pay your mortgage. Critical Illness coverage can help you to not lose your home and will allow you to focus on your recovery.

For Critical Illness coverage, the plan covers up to $500,000 per mortgage or $500,000 for all mortgages combined. All insurance coverage is subject to the terms and conditions outlined in the applicable Certificates of Insurance which you will receive upon approval of your application.

To apply visit your Scotiabank branch.

 

Tools & Resources

For more detail, please refer to the Mortgage Protection Premium Rate Table.

In Person

Locate a Scotiabank branch
or find a Home Financing Advisor.

By Phone

Monday - Friday 
8:00 a.m. - 8:00 p.m. ET

1 (855) 753-4272