Cancel Interac e-Transfer^† transactions

Have you sent an Interac e-Transfer^† for the wrong amount, or to the wrong recipient? No worries! You can cancel an Interac e-Transfer^† through Scotia OnLine and the Scotia mobile app  if the recipient has not yet deposited the funds. Once you cancel the Interac e-Transfer^†, in most cases the funds will be returned instantly to your bank account.

If the recipient is registered for Interac e-Transfer^† Autodeposit, the funds will be deposited automatically into their bank account, and the Interac e-Transfer^† can’t be cancelled. Please reach out to the recipient to arrange for a refund.

Tip: an Interac e-Transfer^† can take up to 30 minutes to deposit. 

To learn how to cancel an Interac e-Transfer^† using Scotia OnLine or our Scotia mobile app, click on the demo below for guidance!