How we keep your money safe
From sign in to sign out, your financial information and privacy is protected by our high-security systems.
Security
Your money is protected by multiple layers of security.
Sign in security you can control
Update your password and change your security questions.
Biometric sign in
Support for fingerprint and face recognition sign in (depending on your device and OS).
More ways we protect your money
Data encryption keeps your financial information safe
Multi-factor authentication
verifies your identity
Notifications keep you aware of your transactions
Transactions processed behind our firewalls
Account and credit card numbers are never displayed in case you’re in a public place
Your financial and personal information
is safe, secure, and protected
by our Online Security Guarantee1
We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity in your accounts through Scotia OnLine Financial Services provided you have met your security responsibilities.
"Unauthorized activity" means a transaction that was carried out in your Scotiabank account through Scotia OnLine without your permission, authorization or knowledge and where it can be established that you are a victim of fraud, theft or coercion.