Digital Banking Guides
A wide variety of Scotiabank’s services are now available from home.
This guide will help you learn how to bank your way - using online banking or our mobile app.
Learn about all of the banking you can do from home
If you can't find what you're looking for, type in your question in our Help Centre.
Digital banking basics
Log in for the first time
View your accounts
Review account balances & transactions
Protect your accounts with fingerprint or face authentication
Download the mobile app
Smarter money management for today and tomorrow.
Managing your accounts
Scotia Fraud Alerts
Change or reset your password online or on the app
Update your username
Update your address
Lock and replace a lost, stolen, or damaged debit card
Manage your transaction limits
Make a Stop Payment
Order cheques online
Download a void cheque
Switch to eStatements
Update your Email Marketing Preferences
Set up Scotia InfoAlerts
Stay on top of your finances with Balance Alerts
Enrol for CRA Direct Deposit
Check Credit Score
Paying bills
Switch your pre-authorized bills to your Scotiabank account
Add a bill payment company
Learn how to pay a bill using your computer, tablet, smartphone, an ABM, or TeleScotia
Cancel a bill payment
Future Dated Bill Payment
Making payments & transfers
Transfer between accounts
Set up recurring transfers
Send money by Interac e-Transfer†
Cancel Interac e-Transfer†
Request money by Interac e-Transfer†
Set up Interac Auto deposit†
Add an Interac e-Transfer Contact
Sending money abroad
International money transfers
Adding an International Money Transfer contact
Send a Western Union money transfer
Add a Western Union Money Transfer contact
Frequently asked questions
If you can’t find what you’re looking for please type your question in our Help Centre.
Learn about how we’re making banking accessible for everyone
†
Interac e-Transfer is a registered trade-mark of Interac Corp. Used under license.