How to cancel a bill payment

Overview

Have you recently moved, changed service providers, or switched to a new utility company? From time to time, we all need to make changes to an upcoming bill payment. You can cancel a bill payment using your computer, smartphone, or tablet.

If you need to set up online or mobile banking for the first time, you can do this with our mobile app guide, or our computer banking guide.

How to cancel a bill payment

Learn how to cancel a bill payment using your computer, tablet, or smartphone

To cancel a pending bill payment:

  1. From the app's Home screen, tap Bills
  2. Tap Manage bills
  3. Select the payment and tap Cancel

Learn how to pay a bill using your computer, smartphone or tablet, or using an ABM

How to pay a bill