Cancel a bill payment

Have you recently moved, changed service providers, or switched to a new utility company? From time to time, we all need to make changes to an upcoming bill payment. You can cancel a bill payment using your computer, smartphone, or tablet.

Bill payments can be cancelled only if the payment was made the same day before 8:30 pm ET. Bill payments made after 8:30 pm ET can be cancelled up to 8:30 pm ET on the following day.