Human Rights

Our commitments to respect human rights

At Scotiabank, respect for human rights is fundamental to the way we do business and is part of our core values across all of our business activities and operations. As a leading bank in the Americas and guided by our purpose, for every future, we have chosen to adopt a Human Rights Statement at the highest level of our organization.

Scotiabank's Human Rights Statement

Scotiabank's Enterprise Modern Slavery Statement

Our Human Rights Impacts and Approach

Scotiabank's Human Rights Statement

Download Scotiabank’s Full Human Rights Statement | pdf: 153 KB

Our Human Rights Impacts and Approach

Corporate and Investment Banking We have policies and processes that help us identify and assess potential risks related to human rights, Indigenous rights, social, environmental, climate change, and health and safety. The identification and mitigation of these risks are assessed in addition to traditional forms of financial risk. In doing so, we consider whether customers’ practices and operations may have substantial negative impacts.
Asset Management Scotiabank Global Asset Management (through its registrant 1832 Asset Management L.P.), MD Financial Management Inc. and Jarislowsky, Fraser Limited are signatories to the United Nations Principles for Responsible Investment (PRI). Public transparency reports about our alignment to these principles are available on PRI’s data portal.
Access to Remedy Scotiabank is committed to enabling individuals to raise concerns. Retaliation against any individual who raises a concern in good faith will not be tolerated. Various mechanisms exist that allow employees, clients, business partners and other stakeholders to voice concerns.
Indigenous Peoples’ Rights1 We acknowledge and respect the rights of Indigenous Peoples, consistent with the laws in the jurisdictions where we operate. We are committed to ensuring equal opportunity and have specific initiatives in relation to the inclusion and equity of Indigenous Peoples.
Data Privacy and Data Protection We protect the personal information entrusted to us by our customers and employees through our robust data privacy and data protection programs, which help prevent sensitive data from being lost, misused or accessed by unauthorized users.
Responsible Sourcing and Use of Data We seek to use data in a manner that is responsible, fair and transparent. Backed by our guiding principles and commitment to the ethical use of data, we rely on our frameworks, policies, standards, procedures and committees to identify and remediate any potential bias associated with our data practices.
Fair and Equitable Treatment of Customers We strive to be respectful, inclusive and responsive and to exceed customer expectations wherever we operate. This includes supporting and reflecting the diverse communities and cultures we serve, ensuring our systems and processes are free of bias, and serving customers in a culturally sensitive and accessible manner. Through our products and services, we strive to remove barriers and increase access to financial services, and to provide financial education, tools and advice to help customers make informed financial decisions.
Workplace Diversity, Equity and Inclusion We are committed to ensuring equal opportunity. We have initiatives that support inclusion and equity of the following groups: women, Black people, Indigenous Peoples, People of Colour, People with Disabilities, veterans, and people with diverse gender identities, gender expressions and sexual orientations (LGBT+ people).
Third Parties We are committed to respect human rights as a business partner and in our supply chain. We recognize the critical roles that our suppliers, customers, business partners and other external stakeholders play to help us fulfil our commitment to respect human rights, and we expect our suppliers and partners to respect all human rights. We also recognize that each entity in this network bears its own responsibility to undertake efforts to address human rights issues and we are committed to working with them to do so.
Freedom of Association Scotiabank respects and recognizes the International Labour Organization’s principles of freedom of association and collective bargaining, including an employee’s right to representation in employment by a certified trade union. Our Code prohibits discrimination of any kind. Our recognition of employees’ rights to collectively organize is in accordance with applicable laws in the jurisdictions in which the Bank operates.
Responsible Marketing Scotiabank believes that representation matters in marketing, advertising and sponsorships. Our Inclusion by Design initiative guides our commitment to accurately and authentically reflect the diversity of our customers, employees and the communities we serve globally.
Ethical Standards Scotiabank expects its employees, officers and directors of its direct and indirect subsidiaries, to conduct business activities in accordance with the ethical standards set out in our Scotiabank Code of Conduct (“our Code”) and to comply with applicable laws and regulations wherever the Bank does business.
Workplace Health & Safety and Total Wellbeing Scotiabank is committed to providing a safe and healthy work environment free of discrimination, harassment and violence. The Bank provides programs and resources to support employees’ total wellbeing – physical, psychological, financial, and social.

Impact stories

black and white hand

Supporting transgender people on the journey to their authentic selves

For trans people, the process of becoming their authentic selves can be a long one, which for some people may involve gender affirming health care. 

It can also be a costly journey, with procedures such as voice surgery not covered under government health plans.  

Women at desk with paperwork

Regaining control of finances gives survivors of human trafficking a better chance at recovery 

Listening to survivors is something Cynthia Bland has been doing and advocating for, for at least 10 years. Bland, a survivor of child sexual abuse and exploitation, knows what it is like not to have a voice. It took her more than 40 years to find hers and disclose she was sexually abused from the age of five.

Child with computer hiding eyes

Innovation Spotlight: Financial-crime-fighting team balances innovation and risk

Scotiabank’s financial-crime-fighting team is making a significant social impact on the global stage. Its work in anti-money laundering has helped identify often-hidden crimes like human trafficking, child exploitation, and tax evasion within Canada and across borders: “Scotiabank takes an innovative  approach to fighting financial crime,” said Stuart Davis, EVP and Group Chief AML Officer, Financial Crimes Risk Management.