Scotiabank’s Supplier Code of Conduct
Purpose and Scope
This Supplier Code of Conduct (“Supplier Code”) outlines The Bank of Nova Scotia’s expectations regarding the actions and behaviours of third-party suppliers, service providers, intermediaries, and independent contractors, including their employees, subcontractors, and representatives that conduct business with, provide goods and services to, and/or act on behalf of, Scotiabank and its subsidiaries, affiliates, officers, directors, employees, and authorized representatives world-wide .
For the purposes of this Supplier Code, the following terms have the following meanings:
- “Scotiabank” means The Bank of Nova Scotia and its affiliates worldwide.
- “Supplier” means anyone that provides Goods and Services to Scotiabank, including their officers, directors, employees, independent contractors, intermediaries, agents, representatives, contingent workers, and subcontractors.
- “Goods and Services” means any goods, equipment, materials, consumables, products, hardware, software, technology, and services provided by Supplier to Scotiabank.
Suppliers are required to have and maintain suitable written policies, governance, or oversight mechanisms to ensure they, and those within their supply chains, operate in compliance with applicable laws and in accordance with Scotiabank’s values (client-centric, integrity, accountability and inclusion) or with comparable values as well as adherence with the principles set out below.
A Supplier’s compliance with this Supplier Code shall remain subject to any overriding legal and regulatory obligations in the relevant jurisdictions in which the Supplier operates.
Where there is a conflict between the language in the Supplier Code and the executed contract between Scotiabank and the Supplier, the terms in the executed contract will apply.
Principles
- Promoting Ethical and Legal Behaviour
Operating with integrity, ethically, and in compliance with applicable laws and regulations of the jurisdictions of operations, including ensuring that there are no real or perceived conflicts of interest in the provision of Goods and Services for Scotiabank.
- Prohibition of Discrimination, Harassment and Violence
Prohibiting discrimination, harassment, and violence, while actively fostering diversity, equity, inclusion, and accessibility across the employee lifecycle and in the delivery of Good and Services for Scotiabank.
- Instituting Fair Labour Practices
Having zero tolerance for the use of child or forced labour, modern slavery or human trafficking, including but not limited to compliance with applicable laws related to wages, the right to unionize and conditions of employment.
- Human Rights
Maintaining policies and practices that respect human rights in accordance with applicable laws and in the spirit of the UN Guiding Principles on Business and Human Rights and Scotiabank’s Global Human Rights Statement. This includes respecting the rights of Indigenous Peoples and communities consistent with the laws in jurisdictions of operation.
- Occupational Health and Safety
Formally assessing and implementing appropriate controls to provide a safe environment for all employees and other third parties, in accordance with applicable laws and with the intention of preventing accidents, injuries, or health risks.
- Employment Standards
Complying with applicable employment and labour laws, including but not limited to providing all employees, contingent workers and subcontractors with terms of employment/work that set out their rights and obligations in a manner and means that they understand.
- Financial Crimes
Prohibiting conduct that contravenes applicable anti‑bribery, anti‑corruption, anti‑money laundering, sanctions, or deceptive and unethical trade practice laws.
- Supplier Inclusion
Committing to inclusive procurement practices that support fair and equitable access to opportunities for businesses owned by people from equity-deserving communities, in compliance with all applicable laws and regulations where they operate.
- Accessibility and Inclusive Design
Committing to proactively identifying, preventing and removing barriers to accessibility, including meeting or exceeding responsibilities under applicable accessibility laws and embedding accessibility and inclusive design considerations into the Good and Services.
- Environmental Stewardship and Climate Change
Committing to environmentally responsible business practices, including complying with applicable environmental and climate laws and regulations in the countries where they, their affiliates and their third-party suppliers operate, as well as, assessing, managing, and reporting on its risks and impacts related to resource use, emissions, and waste.
Ongoing Monitoring and Compliance
Scotiabank reserves the right to carry out due diligence assessments to verify the Supplier’s compliance with this Supplier Code, including requesting copies of policies and other supporting documentation addressing the principles set out above. This may include monitoring through self-assessments, questionnaires, and other due diligence tools. Suppliers are expected to continuously self-monitor their compliance and adopt management systems or processes to adhere to this Supplier Code and notify Scotiabank of any violations.
Suppliers are expected to report conduct concerns to Scotiabank in a timely manner and provide a mechanism through which their employees and subcontractors can confidentially raise such concerns without fear of retaliation.
Violation of this Supplier Code may lead to further evaluation and inquiry by Scotiabank if warranted.
Revision date: September 2026
Have a concern? Submit a confidential report through the Scotiabank Whistleblower Program website.