Computer Security

Things you can do to help keep your system secure

Suspect suspicious activity?

Recording software

Avoid using software that records your passwords and remembers them the next time you access the website from the same computer. This type of software could give anyone who uses your computer access to your accounts.

Please note that Scotia OnLine's Express Sign-on Feature is safe to use and does not record your password.

Internet activity monitoring

Carefully read the terms and conditions for any software you download or free services you accept to ensure you aren’t accidentally agreeing to have your Internet activity monitored by other parties.

3rd party cookies

Protect your privacy while surfing the web by blocking third party cookies from your computer. It’s safe to accept 1st party cookies; they enable functionality for some websites without compromising your privacy. Learn how to manage your cookies for the following browsers:

If you use a cable modem or DSL connection for Internet access, limit your security risk by disconnecting from the Internet when your session is complete or by turning off the cable or DSL modem. If you want to continue to use the “always on” feature or if you run extended dial-up sessions on the Internet, we recommend the following security precautions:

  • Disable file sharing – File sharing is a feature of Windows1 that lets other computers access your personal computer, even from across the Internet. Microsoft1 has provided instructions on how to disable file sharing in Windows Help (Click Start, Help, then choose the “Index” tab and type "file sharing, disabling").

    We recommend you disable file sharing. However, if you do choose to use it, make sure to apply appropriate security measures.
  • Install a personal firewall – Install and frequently update a proven personal firewall product, such as Personal Firewall Plus1 or Zone Alarm1, that can be configured to prevent unauthorized access to your personal computer and keep it up-to-date.
  • Get computer security updates – Ensure you’re using a legally licensed operating system. You can improve the security of your system by running updates to correct issues that make your computer vulnerable to virus or worm attacks. Find out more here:

Precautions for wireless users
If you have a wireless network, there are additional measures you should take to protect your Internet connection:

  • Use encryption - Enable the highest level of encryption available for your router. Newer wireless routers typically use Wi-Fi Protected Access (WPA), and older versions use Wired Equivalent Privacy (WEP). This will encrypt all data transferred between your personal computer and the wireless router. In addition, devices without your encryption key cannot connect to your wireless router.
  • Change your default password - All wireless routers are given a default administrator password by the manufacturers, so make sure to change this password to prevent unauthorized access to your wireless router.
  • Change SSID (Service Set Identifier) - The SSID is the name of your wireless network. In order for a computer to connect to your wireless network, the SSID must be known. You should change the manufacturer's default SSID name to a unique name that can’t be easily guessed, and has no direct connection to you or where you are located. For instance, don't use your last name or street address.

Switch off SSID broadcasting - You can further secure your network by disabling SSID broadcasting, which hides your network from outsiders.

Encryption protects information as it moves from one computer to another so that it is unreadable to anyone except the receiver. The stronger the level of encryption used by your web browser, the more difficult it is for an unauthorized person to intercept and decipher the message in transit.

Download or upgrade to a supported browser

For your Internet security and best experience using Scotia OnLine, we recommend using the latest supported browsers with 128-bit encryption. Please note that we do not support Beta or test versions of browsers.

Desktop web browsers

  • Microsoft Internet Explorer
    Download the latest version of Internet Explorer.
  • Microsoft Edge
    Download the latest version of Edge.
  • Firefox
    Download the latest version of Firefox.
  • Safari
    Download the latest version of Safari.
  • Chrome
    Download the latest version of Chrome.

Mobile operating systems

Upgrade to the latest version your phone supports.

Internet security info

There are a number of websites that provide more information on Internet Security and Safe Computing. You may want to review Microsoft Security - Protect Your PC

Related software websites

Card lost or stolen?

Contact us

Call us and let us help:

1-800-4-SCOTIA (1-800-472-6842)