Ombudsman's Annual Report
Ombudsman's Message
The Office of the Ombudsman undertakes an independent review of complaints from retail and small business customers in Canada that could not be resolved in the first two steps of Scotiabank’s Complaint Resolution Process
Annual Report 2019
N/A | pdf : 804 KB
Annual Report 2018
N/A | pdf : 749 KB
Annual Report 2017
N/A | pdf : 106 KB
Annual Report 2016
N/A | pdf : 485 KB
Annual Report 2015
N/A | pdf : 55 KB