Michael Zerbs

Group Head, Technology & Operations

Michael Zerbs


As Group Head, Technology & Operations at Scotiabank, Michael has responsibility for the advancement of Scotiabank’s overall technology and global operations strategy while planning jointly the digital strategy. His mandate includes overall responsibility for Information Technology & Solutions (IT&S) and Global Operations.

Before joining Scotiabank in 2014 as Senior Vice President & Head, Risk Management Information Technology, Michael held senior positions in IT, including President and Chief Operating Officer at Algorithmics and Vice President, Risk Analytics at IBM. Most recently, he was Chief Technology Officer and prior to that appointment, Executive Vice President and Co-Head of Information Technology, Enterprise Technology.  He was also instrumental in building Scotiabank’s initial digital blueprint and launching the Digital Factory.

Michael holds a Master of Science in Social and Economic Sciences in Commerce, a Master of Business Administration in Finance and a Doctorate of Philosophy in Economics. He currently serves on the Board of Directors of the Fields Institute for Research in Mathematical Sciences and on the Advisory Board of the Creative Destruction Lab through the University of Toronto’s Rotman School of Management.

Michael is married and has three children.