Careers in Global Client Experience Centres
Join a dynamic environment where clients come first, and you'll have the opportunity to discover exciting possibilities, for every future.
What does working in Client Experience Centres look like?
Within the Global Client Experience Centres team, we’re all about empowering our people. Here, we offer you the tools and support to create exceptional client experiences in an environment that’s geared towards your learning, development, and career growth. With our international presence, you have the potential to drive impact across a global footprint. And the best part? We thrive as one team, working collaboratively to shape a brighter future for all.
Become a client-centric champion
Join over 10,000 talented employees who champion a client-focused culture across our global footprint.
Unlock your professional potential
Gain access to hundreds of training courses through the Client Experience Centres Virtual Learning Academy.
Thrive in a dynamic environment
Collaborate with a skilled and curious team of experts who embrace flexibility, and foster an inclusive culture.
Career-shaping opportunities
Explore various opportunities to shape your career, and learn from industry leaders who are invested in your growth.
What is it like to work here?
Bhrapa
Customer Care Advisor
“I have supported the adaptation of new accessibility technology since 1998. I feel proud when I help employees who are visually impaired in Canada and abroad, and they become pros at their job.”
Shabana
Manager Retail Virtual Advice Delivery
“We have great leaders who provide support in every phase of your day-to-day. I love the people and the culture we follow: professional, understanding, competitive, and customer oriented”
George
Senior Manager, Sales Operations and Third Party Vendors
“My biggest achievement is being able to be an advocate for self-development and influence the mindset of others in this direction, fostering further growth of talent”
Is Global Client Experience Centres right for me?
Here, you’ll have the chance to explore multiple career paths as you evolve and refine your skills, gaining valuable exposure along the way.
Customer Service
We provide advice and practical solutions for personal and business banking clients to help them thrive during the moments that matter.
Virtual Business Advisor
We are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Network, our focus is to provide exceptional service throughout the clients’ journey.
Client Solutions Advisor
We strengthen client relationships by offering tailored banking solutions that are driven by our sales acumen and passion for building meaningful connections.
Real people, real stories
What does real life at Scotiabank look like? Get the scoop directly from Scotiabankers who have shared their stories and experiences.
Starting as an advisor 15 years ago
Get to know Shabana's career story and her work with assistive technology to support her team.
From food service to Client Experience
Join us as we learn more about George, his proudest moments, challenges and what he calls his “ah-ha!” moment.
With a “Can Do” attitude the sky is the limit
Click to learn more about Nikunj’s career progression at Scotiabank and how he has cultivated a healthy work environment.
Start the next chapter of your career with us