How to get started with banking online

This is our step-by-step guide to setting up your accounts for banking via computer.

Congratulations

Just follow the steps below, and soon you will be able to do most of your banking tasks from your computer.

If you would like to print this online banking set-up guide, download this PDF and print it to reference while you go through the steps.

Is my money protected?

Online banking through our mobile app or website is safe and secure. And it’s protected by our Online Security Guarantee.

Let’s get started!

Step 1

Gather some basic information

Here’s what you need to set up your account for online banking:

  • Your Scotiabank debit card number: If you don’t have a Scotiabank debit card, you can use a Scotiabank Credit Card number, or your account number for your line of credit, investment, loan, or mortgage. For Small Business customers, a Scotiabank debit card number is required.
  • Your postal code: If you have multiple addresses, use the address we send your statements to.
  • Your home phone number, or your mobile phone number
  • Your email address
  • Your date of birth
  • Your mother’s maiden name

Step 2

Learn where to start Online Banking

Click the link that follows and it will open a new window on a page that looks like this.

Click here to activate your online banking Click here to activate your online banking

If you have a Scotiabank debit card, please type in the number on the front of your card and press Continue.

If you don’t have a Scotiabank debit card, press the link I don’t have a ScotiaCard, select the product type and product/account number from your card, line of credit, loan, investment, or mortgage. Then click Continue. For Small Business customers, a Scotiabank debit card number is required.​

Step 3

Enter the following details to verify what type of account you have with us

If you have a Scotiabank debit card number, you can skip to Step 4.

Select the account type you have, followed by the account or card number. Once completed, fill in your first name, last name, date of birth, and then click Continue.

step 3

Note: You may be asked for additional information to verify your identity on the following screens. Please enter the information, and click Continue, when prompted.

Step 4

Keep your username and password safe

Create a username that’s easy to remember. For credit card customers, once this username is created you will no longer be able to sign in using your card number. Click Continue.

step 4 part 2

Create a strong password by using a unique word or phrase that you will easily remember.

Your password should be a combination of numbers and both uppercase and lowercase letters, as well as symbols - like an exclamation point or a question mark.

The more complex your password is - the stronger it will be.

Important note: For your privacy, don’t write down your password or share it with anyone. Click this link to learn about security when using online banking.

step 4 part 2
step 4 part 2

Step 5

Start banking from your home computer!

You will be asked to agree to our Digital Access Agreement, which sets out your rights and obligations as well as Scotiabank’s. There’s more on this here if you want to read up on it.

Using online banking will help you safely complete most of the common banking tasks we all need to do.

Here are some helpful interactive demos that show several of the most common features our customers use.

The demos show you exactly which button to press to move forward. Please click the title of the demo you would like to see next:

There are many more demonstrations of other banking tasks you can view by clicking here.

If you need help any time, there’s a link at the very top of the page that says Help.

When you are ready to sign into online banking again, you can do so via the SIGN IN button on the Scotiabank.com homepage. You’ll simply enter your username or card number, and your password again.

That’s it! 

You are now a fully fledged online banker!