Customer Support

For Retail banking and credit card service queries:
Email: branchenquiriesbb@scotiabank.com
Customers should put the name of their particular Scotiabank branch in the subject line of the email.
For credit card application queries:
Email: creditcardapplicationbb@scotiabank.com

For Commercial Banking:
Pascal Gajraj
Email: pascal.gajraj@scotiabank.com
Telephone: (246) 426-7000

For Insurance complaints/queries:
Stephen Eversley
Email: Stephen.eversley@scotiabank.com
Telephone: (246) 431-3050