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Our Online Security Commitment
Keeping your financial and personal information secure is one of our most important responsibilities.
Online Security Guarantee
We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity1 in your accounts through Scotia OnLine Financial Services2 provided you have met your security responsibilities.
Before You Sign-On
The steps we take to ensure a secure online banking and brokerage environment.
While You Are Signed On
Within Scotia OnLine Financial Services®, we take additional steps to keep your information secure.
Some Applications do not require you to log on to Scotia OnLine
There are some applications on our public site that may be completed without signing on to Scotia OnLine. The minimum requirement for these applications is a supported 128-bit browser.
We're here to answer your questions, anytime.
or in the Toronto area, 416-701-7200.
Express Sign-on Feature
This handy feature allows you to securely save your ScotiaCard number on your computer so that you do not need to have your ScotiaCard with you or enter this information each time you want to sign-on. If you use this feature, your card number is stored in encrypted and masked formats so that it cannot be read by others. This feature will not save your password.
If you are using a public access computer or a shared computer with other individuals, it is recommended that you do not use the Express Sign-on feature.
Accessing Scotia OnLine® is now quicker and easier
You can save time with our Express Sign-on. This handy feature allows you to securely save your ScotiaCard® number on your computer. This means that you do not need to have your ScotiaCard with you each time you want to sign-on. And, if you don't want to use Express Sign-on, you can continue to sign on as you normally do, by entering your complete ScotiaCard number and password.
Automatic Cursor Positioning
Once the Sign-on page has completely loaded, the cursor prompt is automatically placed at the ScotiaCard Number field. Once you've entered your complete card number, the cursor will automatically move to the Password field. This means no more "mousing" around.
"Save my ScotiaCard" option
You'll have the choice to save your ScotiaCard number so that you won't need to enter it each time you want to sign-on to Scotia OnLine using the same computer (you will still be required to enter your password each time). Note that you should not use this option when accessing Scotia OnLine from a shared public computer, such as an airport or Internet café.
"Nickname my Card" option
If you choose to save your ScotiaCard Number, you can also personalize your card by giving it a Nickname. The Nickname is a description to help easily identify your card on a dropdown menu when signing on using the same computer in future. Nicknaming may be useful if you share a household computer with other family members.
Once your ScotiaCard Number has been saved, you won't need to enter the 16-digit card number each time you sign-on to Scotia OnLine when using the same computer. Your saved ScotiaCard will appear in a dropdown menu and the cursor prompt will automatically be placed at the Password field. If there are multiple cards saved, the last card used will appear at the top of the list. Select your ScotiaCard and enter your Password.
If you want to sign on using a ScotiaCard that is not listed, simply select "Use another ScotiaCard" and you'll be prompted to enter the ScotiaCard Number and Password.
"Remove" saved ScotiaCard
You can easily remove or "unsave" a saved ScotiaCard by selecting it from the drop down menu and clicking the "Remove Card" link.
Note: The Express Sign-on feature has been optimized for use with Microsoft Internet Explorer 5.5 or higher with 128-bit encryption and Netscape Communicator 7.0 or higher with 128-bit encryption. Please visit our Supported Browsers page to download or upgrade to a supported browser.
1 "Unauthorized activity" means a transaction that was carried out in your Scotiabank account through Scotia OnLine without your permission, authorization or knowledge and where it can be established that you are a victim of fraud, theft or coercion.
2 "Accounts" include all accounts that are accessible through Scotia OnLine.