Contact Us

We’re here to help. If you have any questions or concerns about our products or services, feel free to contact our Customer Support team at the numbers listed below.

For banking enquiries:

Scotiabank Barbados
Contact Centre
Phone: (246) 426-7000
SWIFT: NOSCBBBB

For Internet banking inquiries:

1-800-744-2672
1-876-960-2675

Monday to Friday, 8:00 A.M. to 8:00 P.M.

Customer Care

Scotiabank is committed to providing you with the best possible customer care. That means ensuring that your personal information remains confidential and secure, adhering to appropriate sales practices within the banking industry, and resolving customer complaints as quickly as possible.

How to Resolve A Complaint

We will always do our best to resolve your issue directly and immediately. If a Scotiabank representative at your local branch is unable to resolve your issue, ask to speak directly to the branch manager, who will further assist you.

Black Rock (246) 227-4451
Broad Street, Bridgetown (246) 227-4455
Haggatt Hall (246) 227-4453
Holetown, St James (246) 227-4450
Rockley, Ch Ch (246) 227-4454
Warrens (246) 227-4456
Wildey (246) 227-4452

If your local branch manager cannot resolve your issue, please contact our Customer Care team directly:

For Retail banking and credit card service queries:

Email: branchenquiriesbb@scotiabank.com

Customers should put the name of their particular Scotiabank branch in the subject line of the email.

For credit card application queries:

Email: creditcardapplicationbb@scotiabank.com

For Commercial Banking:

Pascal Gajraj
Telephone: (246) 426-7000
Fax: (246) 228-8581
Email: pascal.gajraj@scotiabank.com

For Wealth Management:

Mrs. Carla Boyce
Telephone: (246) 426-7000
Fax: (246) 421-8238
Email: carla.boyce@scotiabank.com