Open an Account

Open a chequing or savings account online, in person or by phone

We know how intimidating opening an bank account online can be, so we are happy to answer any questions you may have about getting started.

Questions you may have:

Do I need to make a minimum deposit?

No, it is not necessary to make a minimum deposit to open a personal deposit account. However, you may find it convenient to set up direct deposits for government payments and/or your paycheque. If you have any questions or would like assistance setting up your direct deposit, please ask our staff.

Do I need a permanent address?

No, having a permanent address is not necessary, but we are required by law to ask you about your address. We may ask for a supporting document, such as a recent utility or tax bill, which includes both your name and address.

Do I need to be employed?

No, being employed is not a requirement, but we are required by law to ask you about your employment.

Can I open an account if I've been bankrupt?

Yes, you can. Your credit history does not come into consideration when opening a personal deposit account as long as it does not contain derogatory information that was the result of fraud or other illegal activity. However, if you would like to request overdraft protection, our normal credit policies and procedures will apply.

Do I need photo ID?

It is not required, but it is a good way to help us protect you and get to know you better.

What are acceptable pieces of identification?

Growing Forward, a federal-provincial-territorial initiative.

When you open a personal deposit account with us, we require that you present:

  • Two pieces of personal identification from those listed in Part A or B of the Schedule of Acceptable Identification (see below), at least one of which must be from Part A, or
  • One piece of identification from those listed in Part A, if your identity is also confirmed by a client in good standing with Scotiabank or by an individual of good standing in the community where your branch is located.

For minors under the age of 12, we ask that a parent or legal guardian open the account for the minor and that the parent or legal guardian provide two pieces of original acceptable identification to confirm his or her own identity. In addition, if you ask us to open an account for the minor, you must provide us with a certified copy of the legal document verifying your guardianship. Any minor, regardless of age, who is given signing authority on an account, must present to us two pieces of original acceptable identification.

The identification that you present to us must be original, valid and not substantially defaced. We reserve the right to contact the issuer of any identification document you present to us in order to verify that document and we will record the particulars of any identification document that you present to us.

If the name shown on one of the pieces of identification presented by you differs from the name shown on any other piece of identification presented by you, you are required to provide us with a certificate evidencing the change of name (or a certified copy of that certificate) or other document supporting the change.

You must also disclose to us the following information, if it is not available on the pieces of identification that you present:

  • your full name
  • your home address, if any
  • your date of birth, and
  • your occupation or type of business, if any.

In some instances, we may need to further investigate and verify the identification and/or information that you have provided prior to opening an account for you. We can refuse your request to open a personal deposit account for certain legal reasons, but if we do, we'll inform you about this in writing.

Schedule of Acceptable Identification

This list is provided per the "Access to Basic Banking Services Regulations" under the Bank Act (Canada).

Part A

  • A valid driver's license issued in Canada, as permitted to be used for identification purposes under provincial law
  • A valid Canadian passport
  • A Certificate of Canadian Citizenship or a Certification of Naturalization, in the form of a paper document or card, but not a commemorative issue
  • A Permanent Resident card or Citizenship and Immigration Canada Form IMM 1000, IMM 1442 or IMM 5292
  • A provincial or territorial health insurance card, as permitted to be used for identification purposes under provincial law
  • A Certificate of Indian Status issued by the Government of Canada
  • A document or card, bearing your photograph and signature, issued by any of the following authorities:
    • Insurance Corporation of British Columbia
    • Alberta Registries
    • Saskatchewan Government Insurance
    • Department of Service Nova Scotia and Municipal Relations
    • Department of Transportation and Public Works of the Province of Prince Edward Island
    • Service New Brunswick
    • Department of Government Services and Lands of the Province of Newfoundland and Labrador
    • Department of Transportation of the Northwest Territories
    • Department of Community Government and Transportation of the Territory of Nunavut
  • A Social Insurance Number (SIN) card issued by the Government of Canada
  • An Old Age Security card issued by the Government of Canada
  • A birth certificate issued in Canada

Part B

  • A credit card, issued by a member of the Canadian Payments Association in your name, or bearing your name and bearing your signature
  • A Canadian National Institute for the Blind (CNIB) client card bearing your photograph and signature
  • An employee identity card, issued by an employer that is well known in the community, bearing your photograph
  • A bank or automated banking machine or client card, issued by a member of the Canadian Payments Association in your name, or bearing your name, and bearing your signature (the card must be embossed with your name)
  • A valid foreign passport

We reserve the right to verify any identification presented by you, with the issuer.

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