At Scotiabank, we believe every customer has the right to become better off.

Our CSR strategy, Better Future, Better Off, reflects this belief. By action through our priorities, we aim to create a better future for both society and Scotiabank.

Better Future,
Better Off

See how we create value for our customers, our bank, and the world around us.

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Why we bank

Scotiabank believes that every customer has the right to become better off. When customers succeed, businesses, communities, and entire societies benefit as well. Through our CSR strategy, Better Future, Better Off, we seek to create economic, social, and environmental value that benefits every customer.

Better Future, Better Off

Better Future, Better Off

Through our five commitments to Customers, Employees, Communities, the Environment, and strong Corporate Governance practices, we aim to create a better future for both society and Scotiabank. We are focused on leveraging our resources, reach, and expertise to drive economic growth, as well as protecting and enhancing our reputation, for all stakeholders and the communities where we operate.

Our commitments

Learn why each one of our commitments is important to the future success of our customers and our bank.

Customers

Building a better future hinges on the success of our customers. Through our products and services, we aim to increase access to financial services and education to our customers around the world.

Learn more about Customers

Employees

Scotiabank understand that our ability to build an inclusive environment with diverse skills and expertise is critical to the Bank’s success. We strive to create a workplace in which employees are empowered, engaged, and provided with opportunities to grow.

Learn more about Employees

Community

When communities thrive, individuals and businesses to too. We strategically invest in the communities where we operate in order to create opportunity for more people to grow and prosper.

Learn more about Community

Environment

A better, more prosperous future is intrinsically linked to the well-being of our environment. We aim to reduce our own environmental footprint and use our expertise and reach to finance solutions for a more sustainable future.

Learn more about Environment

Governance

The challenges, opportunities and interests facing our bank are diverse and complex. Activing with integrity to maintain and uphold a strong reputation requires strong, strategic, corporate governance practices.

Learn more about Governance

Enabling every Customer to become better off

Learn more about Customers

Enabling every Customer to become better off

Learn more about Employees

Enabling every Customer to become better off

Learn more about Community

Enabling every Customer to become better off

Learn more about Environment

Enabling every Customer to become better off

Learn more about Governance

Brian Porter quote: Scotiabank has a long history of investing in the communities in which we live and work. As we enter our 185th year, we are proud to report that our commitment to giving back remains strong. Brian Porter quote: Scotiabank has a long history of investing in the communities in which we live and work. As we enter our 185th year, we are proud to report that our commitment to giving back remains strong.

Brian J. Porter, President and CEO

I am pleased to introduce Scotiabank’s 2016 Corporate Social Responsibility Report. Scotiabank has a long history of investing in the communities in which we live and work. As we enter our 185th year in 2017, we are proud to report that our commitment to giving back remains strong.

The projects and initiatives you will find in this document are grounded in Scotiabankers’ belief that our customers have the right to become better off. In 2016 alone, Scotiabank employees dedicated more than 400,000 hours of volunteering and fundraising time to local causes. These hours were in addition to Bank contributions in excess of CAD$70 million in donations, sponsorships and other forms of assistance globally.

Our new community investment strategy, launched in 2016, places priority on organizations that help young people in communities across our footprint reach their full potential. We strongly believe that focusing on the health and well-being and education of young people will help build stable, growing and prosperous communities well into the future.

Scotiabank’s role in the community is about more than philanthropy, however. The Bank plays an important role in the economic fabric of each of our markets, and we constantly strive to facilitate economic growth and opportunity. Let me give you three examples:

  • Scotiabank is supporting key efforts to improve financial literacy across our footprint. One example is our partnership with Connected North, which uses high-definition, two-way video communication and collaboration technology to provide Aboriginal youth in Northern Canada with education on credit loans and interest, as well as budgeting.
  • In 2016 we were recognized as the top bank for small business by the Canadian Federation of Independent Business, and had close to 600 small businesses as suppliers in Canada alone. Across our footprint, we are providing access to capital for small businesses through micro-finance loans and new technologies that more quickly and easily meet the liquidity needs of entrepreneurs — this type of liquidity is a key ingredient to job creation, economic growth and prosperity.
  • Finally, Scotiabank has embarked upon an ambitious digital transformation which will remove pain points for our customers and position us for a bright digital future. This fundamental shift in the way we do business requires new types of skills — from data scientists and computer engineers to cyber security experts. To support new talent requirements, we have partnered with many of Canada’s top universities to support training in these areas. Next year, you will see more of these partnerships across our footprint, all of which will help position our markets for success in the new digital economy.

Scotiabank is one of Canada’s longest-enduring companies — we are proud to be one of the largest 25 banks in the world, with 23 million customers and operations in almost 50 countries. We hope these pages convey our deep pride on the role Scotiabank and our employees continue to play in supporting strong communities, a healthy environment and economic growth.

Brian Porter's Signature

Brian J. Porter