We’re committed to keeping your account information safe and secure. That’s why Scotiabank will never:
Trust your instincts. If you think you’ve been targeted by cybercriminals or notice something odd the next time you’re banking, please call us immediately at 1-800-4-SCOTIA (1-800-472-6842). Don’t wait until the next business day.
“Phishing” is a type of identity theft. Cybercriminals create emails, texts, social media messages and pop-up windows that look legitimate. They use them to try and trick you into sharing confidential information like: PINs, passwords and account numbers. Once they have your information, they can use it to commit fraud and take your money.
Spotting a scam
Let’s say you get an email, text, or online message and you’re trying to decide if it’s legitimate. Start by asking yourself:
Criminals want you to act without thinking. That’s why phishing scams often use language that makes you feel worried or afraid. For instance some scams may:
Other times phishing scams may simply:
If you receive a phishing email
Report it by forwarding the email to email@example.com. Please do not remove the original subject line, or change the email in any way when you forward it.
If you clicked a link or shared personal information
If you’ve entered personal information after clicking on a link or suspect fraudulent behaviour, please call us immediately at 1-800-4SCOTIA (1-800-472-6842). We’ll take steps to protect your account and safeguard your personal information.