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How To...
For general information about transfers, see About Transfers.
 
 
To add a deposit only account:
 
  • Deposit only accounts are accounts that you do not own, but to which you can transfer funds.
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    1. Click Transfers.

    2.  
    3. On the Transfer page, click Add Other Accounts.

    4.  
    5. On the Add Other Accounts page, click Add Deposit Only Transfer Account.

    6.  
    7. On the Add Deposit Only Account page, enter the following information:

    8.  
      • In the Transit# field, enter the branch information.

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      • In the Account Number field, enter the account number of the account to which you want to make transfers.

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      • In the Nickname field, enter your name for the account.

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    9. Click Preview Account.

    10.  
    11. On the Preview Account page, review the information you entered. To:
       
      • Accept the changes, click Submit Account

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      • Change a field, click Edit Account

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  • Note: You can transfer money to a deposit only account. You cannot view balances, view transaction detail, transfer money from, or pay bills from a deposit only account.
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    To change the nickname of a deposit only account:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click Add Other Accounts.

    4.  
    5. On the Add Other Accounts page, click the nickname of the account you want to change.

    6.  
    7. On the Edit Other Accounts page, enter the new account nickname. Note that this is the only field you can change for a deposit only account.

    8.  
    9. Click Preview Account.

    10.  
    11. On the Edit Other Accounts Preview page, review the information you entered. To:
       
      • Accept the changes, click Submit Account

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      • Change a field, click Edit Account

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    To change a transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click the From Account field for a scheduled or disallowed transfer that you are the originator of.

    4.  
    5. On the Edit Transfer page, change information as appropriate. You cannot change the destination account.

    6.  
    7. Click Preview Transfer.

    8.  
    9. On the Preview Transfer page, review the changes you made. To:
       
      • Accept the changes, click Submit Transfer

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      • Change a field, click Edit Transfer

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    To change a recurring transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click the From Account field for a scheduled or disallowed recurring transfer that you are the originator of.

    4.  
    5. On the Edit Transfer page, change the following information as appropriate:

    6.  
      • In the Update field, indicate whether to change all of the occurrences of this recurring transfer or only the next recurring transfer.

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      • In the Frequency field, change the frequency of the recurring transfer.

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      • In the Complete Transfers or Continue until further notice field, change the number of transfers to complete or choose to make the transfer indefinitely.

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    7. Change any other information as appropriate. You cannot change the destination account.

    8.  
    9. Click Preview Transfer.

    10.  
    11. On the Preview Transfer page, review the changes you made. To:
       
      • Accept the changes, click Submit Transfer

      •  
      • Change a field, click Edit Transfer

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    To create a recurring transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click Create a New Transfer.

    4.  
    5. On the Create Transfer page, enter or select the following information:

    6.  
      • In the Transfer From and Transfer To fields, select the account you are transferring from and the account to which you are transferring.

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      • In the Amount field, enter the amount of the transfer.

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      • In the Transfer Date field, enter the date to start the recurring transfer.

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      • In the Frequency field, select the frequency for the recurring transfer.

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      • In the Complete Transfers or Continue until further notice field, indicate whether to make the transfer a specific number of times or indefinitely.

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    7. Click Preview Transfer.

    8.  
    9. On the Preview Transfer page, review the information you have entered. To:
       
      • Change a field, click Edit Transfer

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      • Create the transfer, click Submit Transfer

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    To create a transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click Create a New Transfer.

    4.  
    5. On the Create Transfer page, enter or select the following information:

    6.  
      • In the Transfer From and Transfer To fields, select the account you are transferring from and the account to which you are transferring.

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      • In the Amount field, enter the amount of the transfer.

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      • In the Transfer Date field, enter the date of the transfer.

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      • In the Frequency field, select One Time Only.

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    7. Click Preview Transfer.

    8.  
    9. On the Preview Transfer page, review the information you have entered. If the Transfer From or Transfer To accounts are external accounts, the external Financial Institution name and Bank ID fields are displayed. To:
       
      • Change a field, click Edit Transfer

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      • Create the transfer, click Submit Transfer

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    To delete a deposit only account:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click Add Other Accounts.

    4.  
    5. On the Add Other Accounts page, click the nickname of the account you want to delete.

    6.  
    7. On the Edit Deposit Only Account page, click Remove Account

    8.  
    9. On the Remove Deposit Only Account page, review the account you selected. To delete the account, click Remove Account.

    10.  
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    To delete a transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click the From Account field for the transfer you want to delete.

    4.  
    5. On the Edit Transfer page, click Delete Transfer.

    6.  
    7. On the Delete Transfer page, review the transfer information to make sure you want to delete this transfer, and click Delete Transfer.

    8.  
     
  • Note: Transfers can only be deleted if they are future-dated.
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    To resolve a disallowed transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click the From Account field for a disallowed transfer. A message is displayed that explains why the transfer is disallowed.

    4.  
    5. On the Edit Transfer page, change the information that prevents the transfer from occurring and continue with the transfer, or delete the transfer.

    6.  
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    To stop a recurring transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click the From Account field for a scheduled or disallowed recurring transfer.

    4.  
    5. On the Edit Transfer page, enter 1 in the Complete Transfers field, or delete the transfer.
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    To view a transfer:
     
    1. Click Transfers.

    2.  
    3. On the Transfer page, click the From Account field for a scheduled, disallowed, in progress, or complete transfer for which you want to view details.

    4.  
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