Natural Disasters across Canada
Scotiabank is here to help those in need.
Relief and support for our communities
Scotiabank understands that the natural disasters, like wildfires, storms or floods across Canada, impact communities and individuals differently and that’s why we are committed to work with our customers individually during their difficult time.
To aid the challenges our customers are experiencing, we are providing financial consideration and assistance to impacted customers. Please call us at 1-800-4-SCOTIA or visit your local branch to discuss your needs. Some of the ways we can assist are:
Payment deferral
on mortgages, credit cards, loans, lines of credit, for retail and small business customers*
Reimbursement
of certain fees for unplanned transactions you have incurred. Withdrawal fees could be waived.
Easier access
to customers' funds (GICs)
Expedited Replacement
process for debit and credit cards
For Commercial Banking customers, please contact your Client Relationship Manager, or the Scotiabank Business Service Centre at 1-888-855-1234.
For Creditor Insurance inquiries or to submit a claim, contact 1-855-753-4272.
*Interest during deferral payment or extension period may still apply. Ask us for details
