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Scotiabank is committed to providing customers with a secure and protected banking and brokerage environment. Learn about what we do and how you can protect yourself.

Online Security Guarantee

We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorised activity1 in your accounts through Scotia OnLine Financial Services2, provided you have met your security responsibilities.

Our Commitment to You

Steps that Scotiabank takes to make sure your online experience with us is a safe one.

Your Security Responsibility

Steps you should take to ensure your information remains secure.

Security FAQ

Frequently asked questions about Scotiabank's online banking security measures.

1 "Unauthorised activity" means a transaction that was carried out in your Scotiabank account through Scotia OnLine without your permission, authorisation or knowledge and where it can be established that you are a victim of fraud, theft or coercion.
2 "Accounts" include all accounts that are accessible through Scotia OnLine.