Get answers to our most frequently asked questions.
If you need us, we’re here.
As every situation is different, we are committed to trying to work with all our customers on a case-by-case basis to help understand, and hopefully alleviate, financial hardships you may be experiencing as a result of COVID-19. Our support measures are flexible, including payment deferrals for mortgages and relief on credit products for those who qualify. Please contact us (or your Advisor or Relationship Manager) and we will work together to find a solution that will hopefully meet your unique needs.
We will continue to update this page with the latest information on our financial relief measures and answers to commonly asked questions.