Latest Updates

As the coronavirus situation continues to evolve, we are committed to keeping you informed about how we are supporting our people and our communities.

Auto loan and Scotia Plan Loan payment relief

To request an auto loan or Scotia Plan Loan payment deferral, please fill out this form to start the process.

Learn more Auto loan and Scotia Plan Loan payment relief
Mortgage payment relief

Mortgage payment deferrals are available for customers experiencing hardship.

Request assistance Mortgage payment relief
Enrol for Direct Deposit to get your Canada Emergency Response Benefit payment quicker

Using the Scotia mobile app or Scotia Online Banking, you can quickly and simply set up your eligible account for Direct Deposit from the comfort of your home in as few as 3 easy steps.

Learn more Enrol for Direct Deposit to get your Canada Emergency Response Benefit payment quicker
We are in this together: A message from our CEO

We know the road ahead will be challenging, but you can rest assured that we will be here for you as we move forward.

More Details, We are in this together: A message from our CEO
Financial relief

If you've been financially impacted by COVID-19, find out more about relief measures that are available to you.

More Details, Financial relief
Longer call wait times

We are experiencing unprecedented call volumes. If you don't have an urgent need, we'd ask that you give us a few days before reaching out so we can help our customers with the most immediate needs first.

More Details, Longer call wait times
Branch notice

Our branches are open with reduced hours. Given the fluidity of the situation, there is a possibility that select branches may close temporarily. Use our branch locator before you visit.

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Enhanced cleaning measures

We’re continuing with daily deep cleaning of our branches, including sanitizing all surfaces and ensuring hand sanitizer and wipes are available in-branch for employees and customers.

Learn more, Enhanced cleaning measures
Income tax deadline deferred to June 1, 2020

Canadians have until June 1 to submit their income tax return to Canada Revenue Agency.

More Details, Income tax deadline deferred to June 1, 2020
COVID-19 scams

Continue to be vigilant in the fight against fraud. Learn how to identify new scams related to COVID-19.

Learn more, COVID-19 scams
Questions about travel?

Visit our FAQs for information on travel insurance or travel booked through the Scotia Travel Rewards website.

Learn more, Questions about travel?
Helping you stay protected

We continue to monitor the situation closely and are following the latest guidance from local, provincial, and federal health authorities, including the Public Health Agency of Canada.

Learn more, Helping you stay protected