Ottawa Area Tornadoes








Scotiabank is here to help those in need

Relief and support for our communities

Our thoughts are with those affected by the tornadoes in Ottawa and Gatineau.

To aid the challenges our customers are experiencing, we are providing financial consideration and assistance to impacted customers. Please call us at 1-800-4-SCOTIA or visit your local branch to discuss your needs. Some of the ways we can assist are:


Payment Deferral
Payment deferral

on mortgages, credit cards, loans, lines of credit, for retail and small business customers*


of certain fees for unplanned transactions you have incurred. Withdrawal fees could be waived.

Easier Access
Easier access 

to customers' funds (GICs)

Easier Access
Expedited Replacement

process for debit and credit cards

For Commercial Banking customers, please contact your Client Relationship Manager, or the Scotiabank Business Service Centre at 1-888-855-1234. For Creditor Insurance inquiries or to submit a claim, contact 1-855-753-4272

Red Cross Donations: We’ve donated $25,000 to support the relief efforts. To donate, visit