Scotiabank is committed to keeping customers' personal information accurate, confidential, secure and private. The Scotiabank Group Privacy Code builds on this commitment.
This Code is based on the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA-Q830-96), the Federal Personal Information Protection and Electronic Documents Act ('PIPEDA'), and the Organisation for Economic Co-operation and Development’s (OECD) Privacy Principles. It describes how Scotiabank subscribes to the principles of the CSA Model Code, PIPEDA and OECD Privacy Principles enterprise-wide.
The Scope of this Code
Scotiabank encompasses all enterprise-wide companies, subsidiaries and joint ventures (otherwise referred to as ‘affiliates’) engaged in the following services to the public: deposits, loans and other personal financial services; credit, charge, debit and payment card services; full-service and discount brokerage services; mortgage loans; trust and custodial services; insurance services; investment management and financial planning services; and mutual funds investment services.
This Code describes the principles Scotiabank will use to protect the privacy of individual customers' personal information in the carrying out commercial activities enterprise-wide, no matter how the information is collected, used or disclosed.
This Code applies to Scotiabank as defined within this Code with respect to their operations enterprise-wide. Where Scotiabank is subject to laws or industry regulation or self-regulatory requirements which impose greater or additional obligations with respect to the protection of personal information, Scotiabank also complies with those additional obligations.
Our Privacy Code may change from time to time. We will not reduce your rights under this Privacy Code without your explicit consent. We will post any Privacy Code changes on this page and, if the changes are significant, we will provide a more prominent notice.