Scotiabank Internet Banking Terms of Access Agreement

Please read carefully the following Internet Banking Terms of Access. By clicking "I Agree" at the bottom of this page, you agree to the following terms and conditions of the Scotiabank Internet Banking Terms of Access Agreement.

What this Terms of Access Agreement Covers

This Agreement between you and The Bank of Nova Scotia ("Scotiabank", "the Bank"), governs the use of Scotiabank Internet Banking, an electronic service that permits Scotiabank customers to access account information and financial services through the use of personal computers or similar access devices. In this Agreement, the words "you" and "your" refer to the account holder(s) and his (their) authorized signatories. This Agreement and your use of Scotiabank Internet Banking are subject to the Bank's Personal Financial Services Agreement (PFSA) as amended from time to time. Kindly click on the link provided to review the terms of the Personal Financial Services Agreement (PFSA) in force at the present time.

Account Access

Account(s) to be accessed through Scotiabank Internet Banking will include all accounts listed on your Scotiabank Customer Profile. In order to link different accounts, you must be a signatory to these accounts.

Lost / Stolen Card or Password

You agree to keep your password safe and, in the event that you are a business customer given the facility to nominate persons authorized to access your accounts, you will ensure that all such authorized users keep their passwords safe and that you and all authorized users will not share the same with anyone. You agree that you will notify us immediately if your ScotiaCard is lost or stolen or if you suspect that your password or the password of an authorized user has been compromised or that your account(s) has (have) been or may be accessed by an unauthorized party (ies), in which event you acknowledge that you are obliged to contact Customer Service immediately at (242) 356-1697 or, toll free 800-744-2672.

Security Procedures

You acknowledge by clicking "I Agree" to this Terms of Access Agreement that you have read the Safe Computing Practices for protecting access to your accounts and information on your personal computer, and agree that those procedures are commercially reasonable.

What Scotiabank Internet Banking Will Cost

Scotiabank Internet Banking access is available to you at fees determined from time to time by the Bank, which you agree to pay by access of the service. We will notify you of any changes in the Internet Banking Pricing Schedule, which changes shall only be made for a valid reason, and you are free upon receipt of such notification to terminate this Agreement immediately. You agree that notification to you of changes to the Internet Banking Pricing Schedule shall be deemed to be effected and received by you in the manner set out in the Personal Financial Services Agreement (PFSA) referred to above, and if sent to the secure message centre accessible through the Internet Banking service or if prominently and strikingly posted on the Internet Banking website. Notice of any changes in charges or fees shall be given not less than one (1) month before the changes are to take effect. You hereby agree and acknowledge that the fees for use of the Scotiabank Internet Banking Service will be debited from your account on a monthly basis. For further information or clarification of the Internet Banking Pricing Schedule, please call a Scotiabank Internet Banking Specialist at 800-744-2672 or inquire at your local branch.

Changes in Services / Terms

The Bank may change the Scotiabank Internet Banking services and the terms set forth in this Agreement, except the term relating to Internet Banking costs and fees set out above, at any time. You will be given not less than one (1) month’s notice of any such change and such notification shall be deemed to be effected and received by you if sent to the secure message centre accessible through the Internet Banking service or if prominently and strikingly posted on the Internet Banking website. You understand that when attempting to use Scotiabank Internet Banking after a change to the Services/Terms of this Agreement, except for Internet Banking fees, becomes effective, you will be presented with the revised Terms of Access Agreement at the time of login and will be required to click I Agree to acknowledge that you accept the revised Services/Terms. If you do not agree to the revised Services/Terms, you will click I Disagree and you will not be able to login to Scotiabank Internet Banking and this Agreement will terminate forthwith.

Suspension / Cancellation of Scotiabank Internet Banking

You may cancel this Agreement at any time by written notification to the Bank, using Scotiabank Internet Banking secure message, fax, or mail notice. The Bank shall have the right in its sole discretion to (i) limit your use of Scotiabank Internet Banking; (ii) suspend your use of Internet Banking, or (iii) terminate your use of Scotiabank Internet Banking and cancel this Agreement, for valid reason provided that any such limitation, suspension, or termination is immediately notified to you by mail. Mail shall be deemed to be effected and received by you on the third day after postage of the same by registered post.

Confidentiality at Scotiabank

You have a right to confidentiality and financial privacy provided always that the Bank may disclose any information about you and your accounts:

  • in response to credit inquiries;
  • if the Bank in its discretion deems such disclosure necessary or desirable;
  • pursuant to legal process or subpoena, or
  • if disclosure is necessary to protect the Bank's interests.
Limit of Liability

The Bank agrees to make reasonable efforts to ensure full performance of Scotiabank Internet Banking. The Bank will be responsible for acting only on those instructions sent through Scotiabank Internet Banking, which are actually received. The Bank does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages you send. The Bank is not responsible for any losses or delays in transmission of instructions arising out of the use of any Access Service Provider or caused by any browser software. The Bank is not responsible should you give incorrect instructions or if your payment instructions are not given sufficiently in advance to allow for timely payment. Refer also to Section 8, Limitation of Liability, Personal Financial Services Agreement (PFSA).

Any information you receive from the Bank is believed to be reliable. However, it can only be provided on a best effort basis for your convenience and is not guaranteed. The Bank is not liable for any deficiencies in the accuracy, completeness, availability or timeliness of such information or for any investment or other decision made using this information unless due to the Bank's negligence.

The Bank is not responsible for system disruptions including disruptions caused by any computer virus or related problems.

Prohibitions on Use

You will not: (i) access or use the Services for an illegal, fraudulent or defamatory purpose, or (ii) take steps or actions that could or do undermine the security, integrity, effectiveness, goodwill or connectivity of the Services (including but not limited to fraudulent, malicious or other activities that threaten to harm or cause harm to any other person).

Authorized Users

For business customers, Internet banking access to account information and financial services will be made available to those persons who are authorized to access the account by means of their own personal and individual login and password identification. You agree to assume full responsibility for any and all actions taken by an authorized user. You agree and acknowledge that your personal login information and password is not to be shared, divulged, or disclosed to anyone and that the authorized users will only access your account information and financial services by means of login identification and password assigned to that particular authorized user.

Customer Service / Technical Assistance

If you need technical assistance with Scotiabank Internet Banking, or if you need to communicate with the Bank, telephone Customer Service at 800-744-2672.

Electronic Messages

Because normal Internet e-mail transmissions may not be secure, you agree to contact us regarding your account electronically only through the Scotiabank Internet Banking Secure Messaging function or by phone and not through other e-mail methods. You also agree to receive communications regarding your account electronically and will not attempt to circumvent receiving any messages. You are deemed to have received any electronic messages sent to you when they are made available to you.

Security

Access to Scotiabank Internet Banking is by means of a ScotiaCard Number and password unique to you. You must transmit your password correctly to use Scotiabank Internet Banking. You agree that we are authorized to process any instructions we receive under your password, and that these procedures are commercially reasonable.

Account Transfers and Bill Payments

When you instruct the Bank to transfer funds between your Scotiabank accounts or pay a bill through Scotiabank Internet Banking, you authorize the Bank to withdraw the necessary funds from the Scotiabank account you designated. You agree that you will instruct the Bank to make a withdrawal only when a sufficient balance is or will be available in your designated account at the time of withdrawal. The Bank will not be obligated to act on any withdrawal instruction from you if sufficient funds, including overdraft lines of credit, are not available in the account you designated.

Indemnification

You agree to indemnify and hold harmless the Bank, its associates, subsidiaries and affiliates and their officers, directors, employees and agents, all third party suppliers and their respective officers, directors, employees and agents, from and against any and all liabilities, damages, awards, settlements, losses, claims and expenses, including reasonable attorney's fees and expenses and costs of investigation (collectively, "Damages") resulting from third party claims to the extent such claims, if brought by you directly against Scotiabank, would be excluded pursuant to the Personal Financial Services Agreement (PFSA).

Severability

In the event any one or more of the provisions of this Agreement shall for any reason be held to be invalid, illegal or unenforceable, the remaining provisions shall remain valid and enforceable.

Precedence

If there is a conflict between any provisions of your Personal Financial Services Agreement (PFSA) and this Agreement your Personal Financial Services Agreement (PFSA) prevails, except for the provisions of this Agreement regarding Account Transfers and Bill Payment.

Notices

Notices to the Bank shall be in writing and sent to: P.O. Box 202, Bridgetown, Barbados. Notices to you shall be issued in writing to your address on record or otherwise as provided herein.

Governing Law

This Agreement shall be governed by the laws of the Barbados.