Privacy

Notice of Privacy Policy:


It is our goal to provide our customers with the best financial services. In order to do so, it is important that you let us know about you, your needs and your goals. It is only through the analysis of this information that we are able to identify your needs and provide you with the products and services that best suit your interests and goals. It also places us in a better position to evaluate your credit applications.

We acknowledge the importance of protecting your privacy along with your financial assets, by recognizing our obligation to assure the security and confidentiality of the information that you provide to us. To assure your trust, cornerstone of a solid relationship, we express our commitment to protect your information under the principles and guidelines described in this section. We will continue to secure the confidentiality of your information, by offering you the protection of this policy, even in the event that you cease to be our customer.


I. Collection, Use, and Employee Access:

We collect only relevant information, required or allowed by law, and necessary to conduct our business. As part of this process, we gather non-public personal information from the following sources.

  • Information we receive from you on your application(s) and other bank-owned forms (i.e. name, address, social security number, assets and income)
  • Information resulting from and about your transactions with us, our affiliates or others (i.e. account balances, payment history, credit card use, etc.)
  • Information received from consumer reporting agencies (i.e. credit history, etc.)

In order to maintain the accuracy of your records, we inform you of the data we have about you through statements and other types of communications. We urge you to contact us immediately to advise us of any mistakes or changes.

The information that we collect is strictly used for banking purposes. Our employees' access to your records is restricted and limited on a need-to-know basis, and allowed only for business reasons. We permit authorized employees, trained in proper handling of customer information, to have access to your records.


II. Protection and Safety of the Information:

We will always retain control over the confidentiality of your information.

We maintain physical, electronic and procedural safeguards to protect your information; In addition we have adopted and implemented safety and security practices to ensure that your information remains confidential.

We have adopted and implemented disciplinary procedures to deal with employees for breach of their duty to protect the security and confidentiality of your records.


III. Sharing the Information:

While conducting our business, we may with your consent, share your information with other members of our corporate family that work together with us in the provision of the services you require from us.

As a general rule, we will not reveal specific account information or other personally identifiable data to companies that are not members of our corporate family, except as permitted or required by law. Accordingly, we may exchange your information with reputable credit reporting agencies to maximize the accuracy and security of your information. Also, in the performance of bona fide corporate due diligence or business matter, we may disclose your information to other unaffiliated third parties such as government agencies, regulators, financial service providers and other non-financial companies we hold agreements with. In addition, we may disclose all the information we collect, as described in Part I above, to companies that perform marketing services for us or that function on our behalf, and to other financial institutions with whom we have joint agreements.

Therefore, we will share your information only if:

  1. You request it or consent to it
  2. We are required to do so by law (i.e. subpoena, court order, request by regulator)
  3. It involves information about your credit history with your consent
  4. The disclosure is necessary to protect the interests of the Bank
  5. The disclosure is necessary to protect the interest of the public
  6. The disclosure is necessary to aid in the completion of a transaction initiated by you
  7. You have been informed of the possibility of disclosure for any purpose not contemplated under this notice through a prior written communication, having also been given the opportunity to decline (i.e. Opt-out), including the method(s) by which you may exercise that right at that time.

Otherwise we will not share your information.

Please contact us for more information about this and other Scotiabank policies.