Contact Us

We are here to help you with any questions or concerns you may have. Please feel free to contact our Customer Support team at the numbers listed below. As well, we have experienced experts who can help you with your other banking and financial needs. Their contact information is below.

Scotiabank Customer Support

Contact Service Centre Serving you 24 hours a day, 7 days a week

1-888-4-SCOTIA (1-888-472-6842) Toll free from anywhere in Jamaica
1-866-767-2010 Toll free from USA and Canada
0-800-587-2010 Toll free from the UK
1-876-960-2675 Other overseas locations. (Long distance charges apply)
(876) 960-2675 Kingston Corporate Area

Email:
customercare-jam@scotiabank.com

For Social Media support:
Tweet to @ScotiabankJM


Internet Banking Enquiries

1-888-991-BNSJ (2675)
Serving you 24 hours a day, 7 days a week

Credit Cards, Internet and Telephone Banking

1-888-4-SCOTIA (1-888-472-6842) Toll free from anywhere in Jamaica
1-866-767-2010 Toll free from USA and Canada
0-800-587-2010 Toll free from the UK

Corporate and Commercial Banking

(876) 922-1000 Kingston Corporate Area
(876) 922-1049 Fax

Head Office - The Bank of Nova Scotia Jamaica Limited

Scotiabank Centre
Corner Duke and Port Royal Streets
P.O. Box 709
Kingston, Jamaica W.I.
SWIFT: NOSCJMKN

E-mail general enquiries:
customercare-jam@scotiabank.com

E-mail complaints:
scotiaservice-jam@scotiabank.com

(876) 922-1000 Kingston Corporate Area
1-888-4-SCOTIA (1-888-472-6842) Toll free from anywhere in Jamaica
(876) 922-6548 Fax

Mortgages - Scotia Jamaica Building Society (SJBS)

95 Harbour Street
Kingston, Jamaica

E-mail:
sjbsgen@scotiabank.com

Website:
www.sjbs.scotiabank.com

(876) 922-3600
(876) 922-3603
(876) 922-3604 Kingston Corporate Area
(876) 922-3253 Fax

Insurance - Scotia Jamaica Life Insurance Company Limited (SJLIC)

5th Floor, Scotiabank Centre
Corner Duke and Port Royal Streets
P.O. Box 709
Kingston, Jamaica W.I.

E-mail:
sjlic.service@scotiabank.com

Website:
www.scotiajamaicainsurance.scotiabank.com

(876) 922-3765 Kingston Corporate Area
1-888-GO-SJLIC (1-888-467-5542) Toll free from anywhere in Jamaica
(876) 922-8675 Fax

Investments - Scotia Investments Jamaica Limited

Jamaica:

7 Holborn Road
Kingston 10, Jamaica W.I.

E-mail:
info@scotiadbg.com

Website:
http://www.scotiainvestmentsjm.com

(876) 960-6700 Kingston Corporate Area
1-888-429-5SIJ (1-888-225-5324) Toll free from anywhere in Jamaica
1-888-241-2288 Toll free from North America
0-800-917-9489 Toll free from UK
(876) 960-6705 Fax

Private Banking - Scotia Private Client Group

Scotiabank Group Financial Centre
132-132A Constant Spring Road
Kingston 8

Telephone
(876) 946-7600

Customer Complaints

We want to help you resolve any issues as quickly as possible. Click here for information on how to resolve a complaint.