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Frequently Asked Questions (FAQs)

Do I need to have an AAdvantage® Miles Rewards card to obtain a Scotiabank / AAdvantage® MasterCard?

  • No. An AAdvantage® account number will be assigned within a few weeks of opening the credit card account
  • If you are already an AAdvantage® member, simply fill in your account number on the credit card application form

Can AAdvantage® Miles be earned on cash advances?

  • No. Miles are not awarded for cash advances, service charges, fees, interest charges or Convenience Cheques

How can I earn Miles faster?

  • By using your Scotiabank / AAdvantage® MasterCard® card for all purchases
  • By flying with American Airlines or any one of its 30 airline partners
  • By presenting your AAdvantage® card to any participating AAdvantage® member and paying for your purchase with your Scotiabank / AAdvantage® MasterCard® credit card

How are Miles calculated for retail purchases?

  • The total amount of all retail purchases listed on your monthly statement is used to calculate the number of AAdvantage® Miles credited to your account; you earn one AAdvantage® Mile for every U.S. dollar (or equivalent) spent

How do I keep track of my AAdvantage® Miles?

  • AAdvantage® provides customer statements on a regular basis, detailing all AAdvantage® Miles earned during that period
  • AAdvantage® Miles, including purchases and Bonus Miles, will be posted to your account approximately 8-10 weeks after the original transaction date
  • You can also call AAdvantage® 1-800-307-7309, or go on-line at www.aa.com

Please note: Miles earned using the Scotiabank / AAdvantage® MasterCard® card are issued only once per month and will appear on your AAdvantage® statement the following month. Therefore, AAdvantage® miles earned between the first and last day of the calendar month are sent to AAdvantage® at the end of the cycle and will appear on your next AAdvantage® statement.

What if I have questions about the AAdvantage® Programme?

  • Inquiries concerning the AAdvantage® Programme should be directed to AAdvantage® 1-800-307-7309
  • Inquiries concerning Scotiabank / AAdvantage® MasterCard® should be handled at your branch or by calling the Scotiabank Contact Centre

If I have more than one AAdvantage® account, can I transfer the Miles balances to just one account?

  • You can only transfer the Miles balance if the name and address on both accounts are the same and there are no more than 50,000 eligible rewards Miles in the account that will no longer be used
  • Please contact AAdvantage® 1-800-307-7309 for more information

Applying for your Scotiabank / AAdvantage® MasterCard® credit card is easy  Contact us for more information about this product (including rates and fees), and the benefits of transferring your existing credit card balance(s) to Scotiabank.

® American Airlines and AAdvantage are marks of American Airlines, Inc.
® MasterCard is a registered trademark of MasterCard International Inc.



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Frequently Asked Questions (FAQs)
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