Contact Us

We’re here to help. If you have any questions or concerns about our products or services, feel free to contact our customer support team at the numbers listed below.


For Banking enquiries:

Scotiabank Guyana
Box 10631, Georgetown
Phone: 225-9222/225-9305 Exts. 258, 268; 226- 4031 Ext. 238.
Fax: (592) 225-9309
SWIFT: NOSCGYGE
Email: bns.guyana@scotiabank.com


For Internet and Telephone Banking enquiries:

Phone: (592) 223-HELP (4357)
Monday to Friday, 8:00 A.M. to 8:00 P.M.
Saturday, 10:00 A.M. to 7:00 P.M.


For Online Business Banking (Cash Management Services) enquiries:

Phone: (592) 231-8399
Monday to Friday, 8:00 A.M. to 5:00 P.M.


Customer Care


Scotiabank is committed to providing you with the best possible customer care. That means ensuring that your personal information remains confidential and secure, adhering to appropriate sales practices within the banking industry, and resolving customer complaints as quickly as possible.


How to Resolve A Complaint:

We will always do our best to resolve your issue directly and immediately. If a Scotiabank representative at your local branch is unable to resolve your issue, ask to speak directly to the branch manager, who will further assist you.

If your local branch manager cannot resolve your issue, please contact our customer care team directly:


Jennifer Cipriani
Manager, Marketing
Phone: (592) 223-6096 Ext. 268
Fax: (592) 225-9309
Email: jennifer.cipriani.nelson@scotiabank.com