LOST OR STOLEN CARDS:
IF YOUR COMMERCIAL CARD IS LOST OR STOLEN, CALL IMMEDIATELY.
| Customer Service: |
1-888-823-9657 (Canada & USA) |
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| | 1-416-750-6138 (outside Canada & USA, call collect) |
Dispute Forms:
Fax your completed dispute form to (416) 701-7022.
Car Rental and Travel Insurance Claims*:
It is important to report your insurance claims immediately and in all cases within 24 hours.
When calling, please quote BIN Number 4484 (CAD card) or 4485 (USD card).
Car Accident/Theft of Rental Vehicle:
Quote policy number VC200101
Call 1-800-847-2911 or Fax 1-800-354-7017
From outside Canada or the US:
Call collect (410) 581-9994 or fax (303) 467-8678
For more information visit www.visa.ca/cldi
Flight Delay, Emergency Purchases,
Hotel Burglary and Lost Luggage:
Quote policy number VC900900
Call 1-800-544-2971
From outside Canada or the US:
Call collect (905) 403-2283
Travel Accidental Death and Dismemberment:
Written notice of claim must be made within 30 days of accident.
*Valid only for companies who have selected Travel Insurance Options. For more information, please contact your Program Coordinator. Full coverage details are contained within your insurance certificate(s).
International Concierge Services For Travel Programs
Scotiabank Commercial Card's International Concierge Services provide cardholders with business travel related medical, legal, entertainment and other assistance whenever they need it.
Commercial Card International Concierge Services bilingual representatives are available to assist 24 hours a day, 365 days a year. Cardholders simply call the toll free Commercial Card Customer Service phone number at 1-888-823-9657, or collect at 416-750-6138 and follow the menu prompts.
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