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Frequently Asked Questions

We've compiled a list of commonly asked questions about Scotia® Accident Insurance. For more details, see our online insurance certificate and our list of what isn’t covered. Or call us toll-free at 1-800-387-9844.

Who is eligible for $2,000 complimentary accidental death insurance?
Who can apply for Scotia Accident Insurance?
What is considered an accidental death?
Who is my beneficiary?

When does my paid accident insurance coverage begin?
When does my paid accident insurance coverage end?

When does my complimentary $2,000 accidental death insurance end?
Is there a maximum accidental death insurance coverage amount?

Will my rates increase as I get older or if my health changes?
What if I change my mind after buying this accident insurance?
Can I buy accident insurance at my branch?
What is the definition of spouse?
How do I contact Scotia Life Insurance Company?


Who is eligible for $2,000 complimentary accidental death insurance?
Scotiabank customers and their spouses who are between the ages of 18 and 74 and are Canadian residents. Apply now!

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Who can apply for Scotia Accident Insurance?
Scotiabank customers and their spouses who are between the ages of 18 and 74 and are Canadian residents. Apply now!

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What is considered an accidental death?
Accidental death results from accidental bodily injury caused solely and directly by an accidental, external, violent and visible means. It does not include death from sickness, disease or any naturally occurring conditions. See our online insurance certificate for specific exclusions and restrictions. Apply now!

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Who is my beneficiary?
If you buy spousal coverage, then each of you will be considered the other’s beneficiary. If there is no insured spouse, then you may name any beneficiary or beneficiaries you like. Insurance benefits will be paid to your estate if there is no beneficiary named or living at the time of your accidental death. Apply now!

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When does my paid accident insurance coverage begin?
Provided your first premium has been paid, your coverage begins on the date stated on your Certificate Schedule. As part of our satisfaction guarantee, we give you 30 days to review your plan. Should you decide, for any reason, to cancel your coverage within 30 days of receiving your insurance certificate, we will refund any premiums you may have paid. Apply now!

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When does my paid accident insurance coverage end?
Your insurance is effective until the certificate anniversary immediately following your 80th birthday. However, your coverage is reduced by 50% at age 75.

Your coverage will also end automatically on any of the following:

  • the date the 30-day grace period for an unpaid premium expires;
  • for an insured spouse, the date the insured spouse ceases to be a spouse of the insured Scotiabank customer;
  • for an insured spouse, the date of termination of insurance coverage on the insured with whom the insured spouse has been enrolled for coverage;
  • the date a claim is paid on your behalf;
  • the date we receive your written request to cancel your coverage; or
  • the date you are notified in writing that the group insurance policy is terminated;
  • the date the insured person dies.

Apply now!

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When does my complimentary $2,000 accidental death insurance end?
Your complimentary $2,000 accidental death insurance is effective for 5 consecutive years or until the certificate anniversary immediately following your 80th birthday, whichever comes first. However, your coverage is reduced by 50% at age 75.

Your $2,000 complimentary coverage will also end automatically on any of the following:

  • for an insured spouse, the date the insured spouse ceases to be a spouse of the insured Scotiabank customer;
  • for an insured spouse, the date of termination of insurance coverage on the insured with whom the insured spouse has been enrolled for coverage;
  • the date a claim is paid on your behalf;
  • the date we receive your written request to cancel your coverage; or
  • the date you are notified in writing that the group insurance policy is terminated;
  • the date the insured person dies.

Apply now!

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Is there a maximum accidental death insurance coverage amount?
Total maximum paid coverage is $350,000 per insured. The maximum amount is reduced by 50% at age 75. Apply now!

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Will my rates increase as I get older or if my health changes?
No, once you've enrolled, your rate is guaranteed never to increase for as long as you keep your coverage. Apply now!

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What if I change my mind after buying this accident insurance?
To ensure you're 100% satisfied, we give you 30 days after receiving your certificate to review the plan details. If you decide to cancel within this review period, simply tell us in writing, indicating your name, insurance certificate number and the date you wish to cancel your coverage. We’ll refund any premiums you’ve paid – with no hassle and no questions asked. You may also cancel any time after the 10-day review period, but no premiums will be refunded. Apply now!

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Can I buy accident insurance at my branch?
No, Scotia Accident Insurance is only available from Scotia Life Insurance Company. Applying is quick and easy. Apply now!

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What is the definition of spouse?
To be an insured spouse, you must be either legally married to the insured Scotiabank customer, or residing together in a conjugal relationship with the insured Scotiabank customer for at least one continuous year. For more details, please review our online insurance certificate. Apply now!

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How do I contact Scotia Life Insurance Company?
You can contact us toll-free by phone 1-800-387-9844, or by fax at 1-800-647-8129. Or mail us at:

Scotia Life Insurance Company
100 Yonge Street, Suite 400
Toronto, ON M5H 1H1

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Got more questions? We've got answers

See our online insurance certificates and our list of what isn’t covered. Or call us toll-free at 1-800-387-9844. Be sure to also ask about accident care hospitalization insurance from ScotiaLife.

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Scotia Accident Insurance Plan is underwritten by Scotia Life Insurance Company and is sold only through ScotiaLife, not in Scotiabank branches. Scotia Accident Insurance Plan is subject to the terms and conditions in the applicable Certificate of Insurance.



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