Keeping your financial and personal information secure is one of our most important responsibilities.
Online Security Guarantee
We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity1 in your accounts through Scotia OnLine Financial Services2 provided you have met your security responsibilities.
Before You Sign-On
The steps we take to ensure a secure online banking and brokerage environment.
While You Are Signed On
Within Scotia OnLine Financial Services®, we take additional steps to keep your information secure.
Some Applications do not require you to log on to Scotia OnLine
There are some applications on our public site that may be completed without signing on to Scotia OnLine. The minimum requirement for these applications is a supported 128-bit browser.
We're here to answer your questions, anytime.
Please call 1-800-4-SCOTIA (1-800-472-6842)
or in the Toronto area, 416-701-7200.
1 “Unauthorized activity” means a transaction that was carried out in your Scotiabank account through Scotia OnLine without your permission, authorization or knowledge and where it can be established that you are a victim of fraud, theft or coercion.
2 “Accounts” include all accounts that are accessible through Scotia OnLine.
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