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 Keeping your PIN and passwords secure is the key to keeping your money safe. While Scotiabank takes strong measures to ensure the security of your financial transactions and the confidentiality of your information, you play the most important role.
Protect Your PIN Brochure [PDF 243KB]
Online - Phone - ABM - Direct Payment - Wireless
By understanding how to properly select a PIN and passwords for your ScotiaCard™, and the importance of keeping it confidential, you can help keep your money safe. Your PIN and passwords are secret codes that allow you, and you alone, to access your accounts at Automated Banking Machines, Interac*** Direct Payment Terminals, Scotia OnLine® Financial Services and TeleScotia® Telephone Banking Services.
How to Protect Your PIN & Passwords
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Remember to shield the keypad with your hand and body when entering your PIN at a banking machine or when making an Interac Direct Payment Purchase.
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Select unique PIN and passwords for each of your banking cards.
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Select a PIN and passwords that you can remember. Do NOT select numerical sequences such as "1234", your birth date, telephone number, license plate, address or other easy to guess combinations.
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Memorize your PIN and passwords, DO NOT write them down or tell anyone what they are.
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Change your PIN number and passwords periodically.
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Be sure to keep your bank card in sight at all times during a transaction and NEVER lend it to anyone.
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Regularly check your statements or online account transaction details to verify that all transactions have been properly documented. Contact the bank with any discrepancies.
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You can get a new or replacement ScotiaCard or change your PIN at any Scotiabank branch in Canada. Your ScotiaCard or VISA PIN can also be changed at a Scotiabank ABM. For more details, please refer to your Scotiabank Cardholder Agreement.
We're here to answer your questions, anytime.
Please call 1-800-4-SCOTIA (1-800-472-6842)
or in the Toronto area, 416-701-7200.
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