Contact Centres
Scotiabank’s Contact Centres provide a broad range of financial products and services to retail banking and small business customers across Canada. Three Contact Centres, located in Toronto, Halifax, and Calgary, handle several million calls in French and English annually.
As a member of the Customer Service Team, you will be responsible for contributing to the team’s overall success by providing prompt, accurate and professional responses to Scotiabank’s customers’ enquiries. You will work in a structured team environment, creating an outstanding customer experience and maximizing opportunities to promote our services and products.
Related a-day-in-the-life videos
![]() |
![]() |
![]() |
![]() |
| A day in the life of Ali as a Retail Banking Officer in one of our Contact Centres. PHOTOS | VIDEO | |||
![]() |
![]() |
![]() |
![]() |
| A day in the life of Jacqueline as a Bilingual French - Inbound Customer Service in one of our Contact Centres. PHOTOS | VIDEO | |||
![]() |
![]() |
![]() |
![]() |
| A day in the life of Lorelei as a Customer Service Representative in one of our Contact Centres. PHOTOS | VIDEO | |||
![]() |
![]() |
![]() |
![]() |
| A day in the life of Edgardo as a Credit Banking Officer in one of our Contact Centres. PHOTOS | VIDEO | |||
![]() |
![]() |
![]() |
![]() |
| A day in the life of Linh as a Bilingual Cantonese/Mandarin - Inbound Customer Service in one of our Contact Centres. PHOTOS | VIDEO | |||
![]() |
![]() |
![]() |
![]() |
| A day in the life of Tania as a Customer Service Representative in one of our Contact Centres. PHOTOS | VIDEO | |||
Current Opportunities
Special Programs
Now Hiring
Ask A Recruiter
In Good Company



















Send us your