Together, we speak the language of excellence

Committed to achieving high levels of customer satisfaction, Scotiabank’s Contact Centres provide a broad range of financial products and services to retail banking and small business customers across Canada. Three Contact Centres, located in Toronto, Halifax, and Calgary, handle several million calls annually. We receive thousands of e-mails per month and many million agent-assisted sales and service calls per year - related to everything from day-to-day banking and revolving credit to borrowing and investing.

By promoting an environment of continuous improvement, we are committed to achieving high levels of customer and employee satisfaction.

To view exciting career opportunities, please visit our Career Centre and search under the business line category "Contact Centre".

	Did You Know? A great number of Scotiabank’s Contact Centre customers rate their telephone experience as "very good" to "excellent". Our Contact Centres have consistently won performance awards, including two Platinum Contact Centre Employer of Choice® designations.