Our Goal
Scotiabank’s goal is to be the best Canadian-based international financial services company. Progress toward that goal gives us the means to create, improve and expand the products and services we offer to our customers, and to contribute to the economy more broadly by paying taxes and creating jobs, within our own company and indirectly among our suppliers and customers.
Our CSR philosophy is to integrate environmental, social and governance practices into our day-to-day business activities. We measure our success not only in terms financial criteria, but also by our success in building customer satisfaction and employee engagement, and supporting the communities we serve. This way of thinking is evident in the Bank’s balanced scorecard approach to management, which integrates CSR elements into our strategic planning and performance evaluation processes.
CSR Management and Resources
A full-time dedicated CSR team within the Public, Corporate & Government Affairs Department, including a vice-president, is responsible for increasing the Bank’s focus on CSR issues and advancing the development of related activities and practices.
The team is assisted by a CSR Advisory Committee, a cross-functional team of senior executives from each of our business lines and several key support areas. The committee meets quarterly to confirm the Bank’s CSR priorities and guide plans to implement and communicate them across the organization.
|
