By Phone

General Inquiries

Fulfil your banking needs 24 hours a day, 7 days a week with our toll-free number. Relay service calls are always accepted at all of the following numbers.

  • 1-800-4SCOTIA (1-800-472-6842)
  • 1-800-645-0288 (Services for Deaf, deafened and hard of hearing)
  • (416) 701-7200 (Greater Toronto/outside Canada and USA, call collect)

TeleScotia Telephone Banking

Pay bills, check your balance, transfer funds and more.

  • 1-800-267-1234 (English)
  • 1-800-830-8800 (Cantonese)
  • 1-800-830-8080 (Mandarin)

Scotiabank Investment Line

Speak with a Scotiabank Personal Investment Advisor for help and advice

1-800-268-9269
Monday – Friday, 8:00 a.m. - 8:00 p.m. EST

Scotia Mutual Funds

1-800-268-9269
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST

Scotia iTRADE

1-888-TRADE88 (1-888-872-3388)
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST
Saturday, 8:00 a.m. - 6:00 p.m. EST

 

1-877-662-3838 (Cantonese & Mandarin)
Monday - Friday, 8:30 a.m. - 5:00 p.m. EST

Travel Insurance

1-877-421-0157
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST
Saturday, 9:00 a.m. to 6:00 p.m EST)

Creditor Insurance: Insurance Canada Service Centre

1-855-753-4272
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST

Scotiabank Mortgages

1-877-303-8879 (English)
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST

 

1-877-303-8881 (French)
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST

 

Property Insurance Tracking Centre

1-877-594-0175 (English & French)
Monday – Friday, 11:30 am – 8:00 pm ET (English)
Monday – Friday, 8:00 am – 4:30pm ET (French) 

Scotia Total Equity Plan & Automobile Plan Loans (English & French)

1-800-790-7979
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST

Scotiabank Student Loan Centre

1-800-972-6842
416-288-4655 (Greater Toronto Area)

Scotiabank Line of Credit

1-888-882-8958
Monday - Friday, 9:00 a.m. - 8:00 p.m. EST

Scotiabank Credit Card Centre

1-800-387-6466 (Canada/USA)
(416) 288-1440 (Greater Toronto/outside Canada and USA, call collect)
1-800-645-0288 (Services for Deaf, deafened and hard of hearing)

Scotiabank Platinum American Express Cards

1-888-860-5477 (Canada/USA)
416-701-7810 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank Gold American Express Cards

1-888-860-7093 (Canada/USA)
416-701-7814 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank American Express Cards

1-888-861-5443 (Canada/USA)
416-701-7820 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank Rewards VISA Cards

1-888-861-5603 (Canada/USA)
416-701-7824 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank MasterCard Cards

English: 1-866-286-4517, French: 1-866-778-8103 

Scotiabank Mobile Banking Help Desk

1-877-908-8866

Scotia Wealth Management OnLine Support (formerly ScotiaMcLeod and Scotia Private Client Group OnLine Support)

1(800) 4SCOTIA (1-800-472-6842)
When prompted say, "Investments".
You'll be asked which products or services you're calling about. You can say one of the following: "GICs", "Mutual funds", "Scotia iTRADE", "Scotia McLeod", "Private Investment Counsel" or "ScotiaTrust".
If you're calling for another reason say, "It's something else".

Scotiabank Canada Collections Centre

 

Retail

1-800-375-5872 (English)
1-800-375-5909 (French)

 

Small Business

1-866-280-0012 (English & French)