By Phone

General Inquiries

Fulfil your banking needs 24 hours a day, 7 days a week with our toll-free number. Relay service calls are always accepted at all of the following numbers.

TeleScotia Telephone Banking

Pay bills, check your balance, transfer funds and more.

Scotiabank Investment Line

Speak with a Scotiabank Personal Investment Advisor for help and advice

1-800-268-9269
Monday – Friday, 8:00 a.m. - 8:00 p.m. EST

Scotia Mutual Funds

1-800-268-9269
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST

Scotia iTRADE

1-888-TRADE88 (1-888-872-3388)
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST
Saturday, 8:00 a.m. - 6:00 p.m. EST

 

1-877-662-3838 (Cantonese & Mandarin)
Monday - Friday, 8:30 a.m. - 5:00 p.m. EST

Travel Insurance

1-877-421-0157
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST
Saturday, 9:00 a.m. to 6:00 p.m EST)

Creditor Insurance: Insurance Canada Service Centre

1-855-753-4272
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST

Scotiabank Mortgages

1-877-303-8879 (English)
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST

1-877-303-8881 (French)
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST

 

Property Insurance Tracking Centre

1-877-594-0175 (English & French)
Monday – Friday, 11:30 am – 8:00 pm ET (English)
Monday – Friday, 8:00 am – 4:30pm ET (French) 

Scotia Total Equity Plan & Automobile Plan Loans (English & French)

1-800-790-7979
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST, and Saturday: 8:00 a.m - 7:00 p.m, EST

Scotiabank Student Loan Centre

1-800-972-6842
416-288-4655 (Greater Toronto Area)

Scotiabank Line of Credit

1-888-882-8958
Monday - Friday, 9:00 a.m. - 8:00 p.m. EST

Scotiabank Credit Card Centre

1-800-387-6466 (Canada/USA)
(416) 288-1440 (Greater Toronto/outside Canada and USA, call collect)
1-800-645-0288 (Services for Deaf, deafened and hard of hearing)

Scotiabank Platinum American Express Cards

1-888-860-5477 (Canada/USA)
416-701-7810 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank Gold American Express Cards

1-888-860-7093 (Canada/USA)
416-701-7814 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank American Express Cards

1-888-861-5443 (Canada/USA)
416-701-7820 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank Rewards VISA Cards

1-888-861-5603 (Canada/USA)
416-701-7824 (Greater Toronto/outside Canada and USA, call collect)

Scotiabank MasterCard Cards

English: 1-866-286-4517, French: 1-866-778-8103 

Scotiabank Mobile Banking Help Desk

1-877-908-8866

Scotia Wealth Management OnLine Support (formerly ScotiaMcLeod and Scotia Private Client Group OnLine Support)

1(800) 4SCOTIA (1-800-472-6842)
When prompted say, "Investments".
You'll be asked which products or services you're calling about. You can say one of the following: "GICs", "Mutual funds", "Scotia iTRADE", "Scotia McLeod", "Private Investment Counsel" or "ScotiaTrust".
If you're calling for another reason say, "It's something else".

Scotiabank Canada Collections Centre

 

Retail

1-800-375-5872 (English)
1-800-375-5909 (French)

 

Small Business

1-866-280-0012 (English & French)